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How long after you book online (direct) does it take for the invoice to be emailed to you?


KKB
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I booked this AM...had to use incognito window as for whatever reason I am completely unable to log in on regular Chrome.

I stumbled upon what appeared to be a terrific deal.

I screenshot it before clicking to book. It was for Indulge. It showed premium drinks, premium wifi, tips; strangely did not show OBC on the final cost page.

Price remained the same when I clicked to book.

It is in my cruise planner but tips do not show up as they do in our Nov. cruise.

But I have no invoice & cannot find a place to find it online--am I missing something?

(strangely, it also did not ask for 2nd passenger's name when I booked; I had to add that in the reservation)

 

Edited by KKB
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Try calling the existing reservations line at 1-888-751-7804 to get to the automated request system.  Whole process will take only a couple minutes to get an invoice emailed to you.

 

At the prompts answer the following

3

3 and wait for the blurb to finish

1

 

You will then have an opportunity to request an invoice.

 

Edited by wrk2cruise
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I had this problem too. I emailed CelebrityEngagementCenter@celebrity.com with my reservation number and asked for invoice and proof of payment. They sent it in about 4 hours and then my online information was all updated too. 
 

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