CChamp Posted July 16, 2022 #1 Share Posted July 16, 2022 Hi all, I sail on the Horizon on 15 Oct. In my cellphone Carnival app it says that I can check-in on July 17th. If I go to my account on the internet it says that I can't check-in until Sep 29th. Does anyone know why there is such a discrepancy and which one might be correct? Thanks Link to comment Share on other sites More sharing options...
CarnivalShips480 Posted July 16, 2022 #2 Share Posted July 16, 2022 6 minutes ago, CChamp said: Hi all, I sail on the Horizon on 15 Oct. In my cellphone Carnival app it says that I can check-in on July 17th. If I go to my account on the internet it says that I can't check-in until Sep 29th. Does anyone know why there is such a discrepancy and which one might be correct? Thanks I know that for my August cruise it originally said that check in was sometime in May, but then in spring it switched to August 9. I think the 9th is my real check in date. With that being said, I think that September 29 is the real one for you, idk why it had the other one. 1 Link to comment Share on other sites More sharing options...
Lee Cruiser Posted July 17, 2022 #3 Share Posted July 17, 2022 Check in is currently 16 days prior to the cruise for platinum / diamond as well as suite guests and 14 days for everyone else. Not sure why it's showing otherwise in one place. 1 Link to comment Share on other sites More sharing options...
vwrestler171 Posted July 17, 2022 #4 Share Posted July 17, 2022 The Hub app has never been updated to reflect the change to 14 days for check in. Carnival refuses to update it for some reason. 1 Link to comment Share on other sites More sharing options...
Joe817 Posted July 17, 2022 #5 Share Posted July 17, 2022 16 minutes ago, vwrestler171 said: The Hub app has never been updated to reflect the change to 14 days for check in. Carnival refuses to update it for some reason. The Hub app's only purpose before getting on the ship is a countdown timer. I has no other functions. 1 Link to comment Share on other sites More sharing options...
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