zitsky Posted October 7, 2022 #1 Share Posted October 7, 2022 Of course I’ll contact tech support. Has anyone successfully used this app on iPhone? I didn’t realize that it’s 3 years old. The website seems to work. On the app, you login with EXISTING account and you get error message “Can’t CREATE new account.” Reviews on the App Store say this is a known problem. I like the policy I bought from them and the Trip Insurance Store was very helpful. But the app is just no good. Link to comment Share on other sites More sharing options...
klfrodo Posted October 7, 2022 #2 Share Posted October 7, 2022 Honestly didn't even know there was an app for that. Thanks for sharing. I usually just keep a pdf file of my policy in my iPhone folders. Link to comment Share on other sites More sharing options...
canadianbear Posted October 7, 2022 #3 Share Posted October 7, 2022 I didn’t know such an App existed either. We also keep a PDF of our policy on our iPhones. Link to comment Share on other sites More sharing options...
zitsky Posted October 7, 2022 Author #4 Share Posted October 7, 2022 I guess they are making so much money on insurance policies that they can’t afford to build an app that actually works. I do usually save documents on my phone. Link to comment Share on other sites More sharing options...
canadianbear Posted October 7, 2022 #5 Share Posted October 7, 2022 Let us know what you find out! Link to comment Share on other sites More sharing options...
zitsky Posted October 7, 2022 Author #6 Share Posted October 7, 2022 Could you possibly tell me how you are accessing your account and how you are downloading documents? Trying to login to website on Safari iPhone 15.6.1 I get an error about local storage. In Chrome on iPhone I cannot see a way to download PDF. I have not YET tried to download on a Windows PC. Link to comment Share on other sites More sharing options...
canadianbear Posted October 7, 2022 #7 Share Posted October 7, 2022 The insurance provider I use (Canadian) sends me a copy in PDF form so can’t help you with yours. Hopefully someone else can. Link to comment Share on other sites More sharing options...
zitsky Posted October 7, 2022 Author #8 Share Posted October 7, 2022 (edited) 13 minutes ago, canadianbear said: The insurance provider I use (Canadian) sends me a copy in PDF form so can’t help you with yours. Hopefully someone else can. I was able to save PDF using Chrome, website login, print to pdf (really save file). Edit: it’s now working with Safari. Not a slow internet problem. I ran a speed test. And I tried Chrome at the same time. No idea what the problem was. Edited October 7, 2022 by zitsky Link to comment Share on other sites More sharing options...
canadianbear Posted October 7, 2022 #9 Share Posted October 7, 2022 1 minute ago, zitsky said: I was able to save PDF using Chrome, website login, print to pdf (really save file). I cannot use the website with Safari. I’m not very savvy on my iPhone and always have to ask my grown up kids how to do stuff unless it’s really easy. You sound more advanced than me. Link to comment Share on other sites More sharing options...
klfrodo Posted October 7, 2022 #10 Share Posted October 7, 2022 1 hour ago, zitsky said: Could you possibly tell me how you are accessing your account and how you are downloading documents? Trying to login to website on Safari iPhone 15.6.1 I get an error about local storage. In Chrome on iPhone I cannot see a way to download PDF. I have not YET tried to download on a Windows PC. I either search Google or YouTube when I want to try to figure out how to do something on my iPhone. Or, I ask my 10yo grandson How to download files and documents to iPhone or iPad (idownloadblog.com) 1 Link to comment Share on other sites More sharing options...
zitsky Posted October 7, 2022 Author #11 Share Posted October 7, 2022 16 minutes ago, klfrodo said: I either search Google or YouTube when I want to try to figure out how to do something on my iPhone. Or, I ask my 10yo grandson How to download files and documents to iPhone or iPad (idownloadblog.com) I figured it out. I needed to scroll more for SAVE TO FILE option. Insurance website just seems slow but eventually works. 2 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now