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Excursion time confusion


mmtska
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I was just putzing around on our cruise (not until June) since there was a Halloween sale. I noticed there was another excursion listed for Curacao that had 3 times listed: 8:30a, 11:30a and 1:30p. Ok but our ship isn't due to dock until 11:00a... Are the excursions through Royal? Wouldn't they know what time the ship was arriving? So many questions... lol

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10 minutes ago, mmtska said:

I was just putzing around on our cruise (not until June) since there was a Halloween sale. I noticed there was another excursion listed for Curacao that had 3 times listed: 8:30a, 11:30a and 1:30p. Ok but our ship isn't due to dock until 11:00a... Are the excursions through Royal? Wouldn't they know what time the ship was arriving? 

Some IT error likely caused the time listing - you can probably find the vendor who Royal uses and contact them for the times. 

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5 hours ago, mmtska said:

I was just putzing around on our cruise (not until June) since there was a Halloween sale. I noticed there was another excursion listed for Curacao that had 3 times listed: 8:30a, 11:30a and 1:30p. Ok but our ship isn't due to dock until 11:00a... Are the excursions through Royal? Wouldn't they know what time the ship was arriving? So many questions... lol

 

Excursions tend to get posted in waves - first, a placeholder, then the real ones. It does eventually sync.

 

As for anyone with a 8:30am booking would have had theirs cancelled.

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10 hours ago, Thisguylikestocruise said:

I noticed this too. Excursions are available when the ship is not in port.

It's weird right?

 

 

10 hours ago, Rysyonok said:

 

Excursions tend to get posted in waves - first, a placeholder, then the real ones. It does eventually sync.

 

As for anyone with a 8:30am booking would have had theirs cancelled.

Hopefully they'd pay attention to the port arrival time, but then again I work with the public sooooooo lol.

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4 hours ago, mmtska said:

It's weird right?

 

Hopefully they'd pay attention to the port arrival time, but then again I work with the public sooooooo lol.

 

It always manages to work out in the end. Shore exes are a major source of cruise line income, so eventual quality control will take place.

 

But once upon a time a shore ex is actually right and the ship's itinerary isn't. That's when I recommend checking (googling) "cruise port schedule" for the official docking time.

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