mouseterd1 Posted December 27, 2022 #1 Share Posted December 27, 2022 Hi - HAL used to provide a button/link on their website booking/your account platform making it easy if you needed to cancel a booking -- but not anymore, it appears after quite a time searching for it. I find that very interesting, you can book to your heart's and wallet's content online, however, when it comes to cancelling a cruise, that is a different matter. So, while I would normally have canceled early when I found out I need to cancel, instead - I'll just let my booking run out 'unpaid' on the due date....as HAL are not making it easy anymore...not even an attempt to answer in its Q&A - deeply buried in the 'cruise contract'....and no email address provided. Just a small matter, but it bothers me. [I have a non-refundable deposit] Am I the only one? Link to comment Share on other sites More sharing options...
KAKcruiser Posted December 27, 2022 #2 Share Posted December 27, 2022 It has never been possible to cancel a cruise on the HAL website. You have to call. Or maybe you could send a email. I never tried that. Link to comment Share on other sites More sharing options...
Rare Mary229 Posted December 27, 2022 #3 Share Posted December 27, 2022 Someone mentioned once that they use the chat feature. I simply call Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now