tangled1010 Posted December 31, 2022 #1 Share Posted December 31, 2022 (edited) Just received multiple emails from Royal. Looks like all my CocoCay Beach club passes, speciality dining, beverage package and my time dining reservations are cancelled. This is for July 2023 on 4day on Independence of the Seas. Any idea why Royal would cancel these? I am on hold now waiting for someone. Hope they can reinstate cause I got a good price for Beach Club passes and beverage package on Black Friday. My son is on the same sailing and his are ok and I booked and paid for his items. I am at a loss why these are cancelled. Edited December 31, 2022 by tangled1010 Link to comment Share on other sites More sharing options...
monorail81 Posted December 31, 2022 #2 Share Posted December 31, 2022 The only thing I can think of is they are changing the itinerary and haven’t announced it yet. 1 Link to comment Share on other sites More sharing options...
tangled1010 Posted December 31, 2022 Author #3 Share Posted December 31, 2022 Thank you for your reply. My TA must have gotten my frantic vm I left and replied to me that they are working on it now. Not sure what happened but looks like my booking number changed so naturally everything got cancelled. Not sure who changed it or why it changed, tbd. Hope they can get all my purchases reinstated for what I paid. fingers crossed. 🤞 Link to comment Share on other sites More sharing options...
Cigar King Posted December 31, 2022 #4 Share Posted December 31, 2022 Reading your posts, it sounds like you did receive a notice they were cancelling your reservations. It sounds like what you were looking for is an explanation as to why. You might want to change the subject. 1 Link to comment Share on other sites More sharing options...
matj2000 Posted December 31, 2022 #5 Share Posted December 31, 2022 Call your travel agent They can get in touch with RC and figure it out. Link to comment Share on other sites More sharing options...
BND Posted December 31, 2022 #6 Share Posted December 31, 2022 They don't just randomly change booking numbers. Link to comment Share on other sites More sharing options...
Rare mawvkysc Posted December 31, 2022 #7 Share Posted December 31, 2022 Just be glad you’re dealing with RC and not MSC. I’m sure it will get sorted out and fixed. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now