Not Receiving Booking Invoice

[Vibe]

Has anyone who has book directly with Royal Caribbean had a problem today receiving their Invoice by email?  

Edited January 3, 2023 by Vibe

[firefly333]

No  but there used to be a phone number to call and press a digit and they would email it. Dont know if it's still working.

 

I did book today and my ta mentioned he has had trouble with some invoices today, he would send mind later. 

[Oceansaway17]

21 minutes ago, Vibe said:

Has anyone who has book directly with Royal Caribbean had a problem today receiving their Invoice by email?  

yes I have booked and only gotten an email saying thanks for deposit.

 

what I do is screen print the payment details before I submit credit card and save to a word doc

so that I have the breakdown.

[HicksRA]

You have to call now to get an invoice. I guess getting one via an automated phone call was too convenient so you have to call and ask now. 

[DonnaK]

Yes I have trouble all the time.  I was told that my provider screened PDF files and sometimes blocked those emails. 

 

I finally had to change my contact email from my optonline acct to a gmail account.  

[firefly333]

31 minutes ago, HicksRA said:

You have to call now to get an invoice. I guess getting one via an automated phone call was too convenient so you have to call and ask now. 

This trouble with invoices was just today. I am sure my TA will get me the invoice as soon as he can.

 

As I said above he told me he had issues with invoices on some bookings he did at 8 am this morning he still was waiting on. 

[Luvmypups]

I also have trouble all the time getting email confirmations after booking online but not when I book via an RCL cruise consultant.