Refund for cancelled onboard package

[sunviking90]

I’m wondering if anyone has experience with the timeframe. We are cruising in Jan 16th and I had pre purchased 2 coffee cards. We ended up with more OBC than planned so I cancelled the coffee cards last Thursday with the plan to buy onboard using OBC. I still don’t see a refund (not even pending) on my credit card. 

[PacnGoNow]

8 minutes ago, sunviking90 said:

I’m wondering if anyone has experience with the timeframe. We are cruising in Jan 16th and I had pre purchased 2 coffee cards. We ended up with more OBC than planned so I cancelled the coffee cards last Thursday with the plan to buy onboard using OBC. I still don’t see a refund (not even pending) on my credit card. 

Ours took about a week to show up.

[sunviking90]

2 minutes ago, PacnGoNow said:

Ours took about a week to show up.

Thank you! Hopefully soon then.  I’llfeel better re- buying onboard once I know the first one is refunded.

[Rick&Jeannie]

My experience in cancelling something pre-cruise (usually an excursion) has resulted in mt credit card being refunded very quickly...3 or 4 days tops.  YMMV!

[PacnGoNow]

12 minutes ago, sunviking90 said:

Thank you! Hopefully soon then.  I’llfeel better re- buying onboard once I know the first one is refunded.

Also, check your travel summary now to make sure you don’t see the coffee packages on there now.