Rick&Jeannie

😄

It knows exactly how old each passenger is as you book the *cruise*...therefore it knows all about ages.

I don't think they would get that far. The booking system knows the age of each person. I would think (hope?) that it would be caught at time of excursion booking. Of course...that's putting faith in Princess IT!

Sounds like typical finger-pointing to me...

I'm in the same boat...I have one cruise booked so far for 2025 and it will not accept that far in advance, even though they have "accepted" my account statement.

LOL! Nope, you'll have much more to choose from once you board and get the full activity list populated.

Back before Bar Harbor was dumped from the Princess itineraries, we did 2 Canada/New England sailings; 1 round trip NYC and 1 NYC to Quebec City. We visited Acadia National Park and the Bass Harbor Head Lighthouse.

@JWMid1...I see that you are a fairly new member here on Cruise Critic. Welcome! Yes, many of us have had to make insurance claims. AON is very easy to work with. A couple of years ago we missed a connecting flight in Atlanta to get to Fort Lauderdale. (Due to this incident we've learned our lesson about trying to fly in on the day of the cruise! We just will not do it again!) Anyway, this was going to be a transatlantic sailing to Southampton, England. I turned in a claim and received full FCC credit for our outlay (we are Platinum level so we get the Platinum level insurance for the "standard" price.) The procedure *may* have changed since our incident. I immediately got on the phone with Princess and cancelled (even though it was same day.) They respond with a new travel confirmation showing that the cruise has been cancelled. Then you find the link on the Princess website that let's you start a claim. (I won't try to tell you where it was for us...the website has changed so much over the past couple of years.) Once you reach AON, all we needed was our booking number and I *think* just our name. AON already had all of the info it needed from the booking number lookup. It took maybe a week and a half to 2 weeks, but we had our account updated with the FCC amount directly into our account. There are *some* scenarios where you can get a cash refund...but if I remember correctly these are based on medical issues. We knew we would be sailing/booking with Princess in short order for another cruise so FCC was just fine with us. Hopefully this and the comments of others will put your mind at rest. Again, welcome to Cruise Critic!

@BnDcruisers...sorry you're having issues, but while there have been a few here on CC that have had issues getting started, the move to Stockperks has been (probably) one of the smoothest changes that Princess has implemented. When I first looked at the app and saw that you were *supposedly* required to provide login credentials to your brokerage firm I said "There's no way in H*** I'm going to do that!" Well...as it turns out, you *don't* have to do that. You can still get a copy of your account, edit out everything except the Carnival stock line items, block out all account numbers, etc. (using any commonly available graphics editor on *any* computing platform) and then upload it to Stockperks. After an initial delay of *maybe* 2 days, you will be notified that your benefit is ready to be redeemed. I have forgotten the specific choice to pick when you are first getting set up that allows manual upload...but if you pick a choice and it starts asking you about login credentials...it's not that one! Pick another.

I was under the impression that Visa gift cards were treated just like "real" credit cards. Will it not accept the card info when completing the transaction?

Quite often the app "lags behind" in reflecting your actual booking info. Log onto the main website and in your cruise personalizer get I to the "web version" of the app. It very likely will let you book dining, though some have said you must either be after final payment or be Platinum or above.

I think the most likely scenario in this case is just plain "wonkiness" on the part of the website. Many people have posted here on CC of a wide range of strange happenings. Just my opinion...

We are just off the Celebrity Millinnium...one of the smallest showers we have ever encountered! But other than that...it was a good sailing (Best of Japan.)

Finally...a reasonable explanation!

OP has already stated he was not in the military...

Since you already have a CVP you're working with...ask them.

Try doing your cancel on the main website, in cruise personalizer.

We have done Embassy Suites 17th St. on a couple of occasions now...very satisfied.

I only have one booking at the moment...when I go under "Booked Guests", Manage Booking it just goes straight into my Personalizer. Are we saying that only people with multiple bookings are getting this error?

Just keep in mind that the *entire* reservation system is simply Princess' attempt to spread out the crowd. They *know* that there will always be "exceptions" to what the system says...like others have said, just go a bit early to your MDR and you should be able to get in with no issues. Also...just mention to your waiter/server that you want to make the show. They will do what they can to make that happen for you. Don't stress over this...

Not disputing what you're saying...but how would you go about this process when you are charged by Princess as the "middleman" in the process? How is Princess going to know anything about your particular airline loyalty status?

Princess number has always matched the HAL number...I'd say the rep just had issues using their computer.

There you go...mystery solved!

Anyone used to sleeping with a fan? I *think* I can consider my wife a fan....sometimes not so much! 😀

Nope...