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Checking your account on Bliss


janetz
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9 minutes ago, janetz said:

Hi all

Are you still able to check your account on the TV in your cabin?

Thanks ahead 😊

And make sure you check it daily. We had numerous mistakes and did not get them corrected, sometimes for days. We noticed bogus spa charges on our account on the second last day of the cruise. We went to guest services and were told our account would be fixed. It wasn’t. The morning of disembarkation we had to wait at guest services until a spa rep could be reached to reverse the charges. That took over an hour. We missed breakfast as a result .

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2 hours ago, gmbhardy said:

And make sure you check it daily. We had numerous mistakes and did not get them corrected, sometimes for days. We noticed bogus spa charges on our account on the second last day of the cruise. We went to guest services and were told our account would be fixed. It wasn’t. The morning of disembarkation we had to wait at guest services until a spa rep could be reached to reverse the charges. That took over an hour. We missed breakfast as a result .

That’s the very reason why I put cash on my account as soon as I board. Then the last night of the cruise, once I see everything is correct, I settle my account. Easy peasy.

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