Rare CruisinShips Posted February 9, 2023 #1 Share Posted February 9, 2023 I am Diamond on RCL, and just booked my first Celebrity Cruise. Up until today, it showed me as "Elite" on the X website, as it should. Today I show as ZERO points. I will call, but if there is a glitch others are having, I can wait. Anyone? Link to comment Share on other sites More sharing options...
No168 Posted February 9, 2023 #2 Share Posted February 9, 2023 Heard from my travel agent that it is a glitch, and Celebrity is working on fixing it. Link to comment Share on other sites More sharing options...
southernbreezes Posted February 9, 2023 #3 Share Posted February 9, 2023 19 minutes ago, CruisinShips said: I am Diamond on RCL, and just booked my first Celebrity Cruise. Up until today, it showed me as "Elite" on the X website, as it should. Today I show as ZERO points. I will call, but if there is a glitch others are having, I can wait. Anyone? Yes all of us, its been like this for 2-3 of weeks. Just wait they will fix it and you will be Elite on your cruise. Link to comment Share on other sites More sharing options...
Midway7934 Posted February 9, 2023 #4 Share Posted February 9, 2023 If it makes you feel any better, call the captains club number and click on the number for the automated info for your number of points. It should be correct. Yes, the website is having problems. Link to comment Share on other sites More sharing options...
Sheltielover73 Posted February 9, 2023 #5 Share Posted February 9, 2023 yes, shows I have 0 points. hahhahaha-- I dont think so Celebrity! Link to comment Share on other sites More sharing options...
CruisersTimesThree Posted February 9, 2023 #6 Share Posted February 9, 2023 This has been written about over and over. It’s a glitch in Celebrity’s IT, which they claim they are fixing. Some people are having luck fixing it on their own with this method. Sign into your Celebrity account, delete you Capt Club number, sign out. Sign back in, add your Capt Club number again, sign out. Sign back in and your points hopefully re-instated. Link to comment Share on other sites More sharing options...
Bstein493 Posted February 9, 2023 #7 Share Posted February 9, 2023 that is exactly what we did and oou points showed up! Link to comment Share on other sites More sharing options...
SbbquilterUT Posted February 10, 2023 #8 Share Posted February 10, 2023 If this is your first Celebrity cruise you will not have any points, your status of Elite is due to your Diamond status. Each program will only list points for cruises sailed on their ships. Link to comment Share on other sites More sharing options...
Rare CruisinShips Posted February 10, 2023 Author #9 Share Posted February 10, 2023 Sorry for the redundancy, but I did get it fixed via your method! Thanks for that. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now