Does Royal Caribbean email on-board account statement after cruise?

[Tripmode33]

Question for RC cruisers in Australia. After a cruise has ended, do you receive an email statement of your shipboard account? If so, is it in first couple weeks?  If not, and a refund is due from a cancelled shore excursion from missed port, do these refunds take time in your experience?

[resordanis]

2 hours ago, Tripmode33 said:

Question for RC cruisers in Australia. After a cruise has ended, do you receive an email statement of your shipboard account? If so, is it in first couple weeks?  If not, and a refund is due from a cancelled shore excursion from missed port, do these refunds take time in your experience?

Your account should be emailed in the first 24 hours or so. With shore excursion cancellations, it is a bit more difficult, if you booked on the app prior to your cruise it could take 2 weeks to get your refund. If you booked via the Shore Excursion Desk, it should be immediate.

[Kangakid]

hiya, we did 2 cruises on in December and no account emailed after cruise.  I did take a screen shot of my account just before disembarking, to reconcile with my credit card bill, just in case.

[ScottishRobbie]

I got off Ovation yesterday morning. Statement was in my emails at 4am today. Also had a print out in my room about midday Tuesday, of course can also be checked on stateroom TV & app at all times when onboard

Edited February 23, 2023 by ScottishRobbie

[Chiliburn]

They do ask you somewhere, I think it’s in the app or on the TV  if you what a emailed statement.

But I have always got one.

[Tripmode33]

Thank you. I appreciate all these responses.