Non-alcoholic drink package included?

[UKcruiser336]

I am new to this forum (and cruising), nice meeting you all cruising experts! 

 

We called Celebrity today to add non-alcoholic drink package to our June cruise on Silhouette, but was told with absolute certainty our NOPERKBOGO75 booking already covered all non-alcoholic drinks (premium coffee/bottled water etc). Is that true?  Is there any way I can verify? 
 

For information I booked a cruise fare only concierge class cabin on Celebrity site directly. It just sounds too good to be true to have all non-alcoholic drinks covered.

[cruisestitch]

No perks means no perks.

 

You do not have a drink package if you book a simply sail. There are several free drinks you can get on board such as coffee, tea, fruit juice, milk.  But not bottled water or anything carbonated.

 

Call again or wait until you are on board and book the package then.

[Arizona Wildcat]

Clear to everyone.  As you said you booked a passage that was cruising only.  

Your experience exactly why I use my TA.  Nothing misunderstood.   Celebrity like everyone has many inexperienced staff manning the phones.

Easiest to fix on board.

[UKcruiser336]

Thank you both.  Wanted to take advantage of the pre-cruise discount.  May be better to call again to reach another rep then.  

[DaKahuna]

1 hour ago, UKcruiser336 said:

Thank you both.  Wanted to take advantage of the pre-cruise discount.  May be better to call again to reach another rep then.  

 

Before you call again, log into your account on the Celebrity Web Site.  

 In the upper right hand corner click on your initials. 

 In the pop-up window that comes up select "Order History". 

 

 

Any drink package you have will show up under your order history with a $0.00 charge if it was included in your booking.  

 

 

 

 

Edited April 3, 2023 by DaKahuna