Dear Cruise Critic, How about a News article?

[Marylebone37]

Please allow me to suggest that you write an article for your News section about the total fiasco of Azamara's cutover to their new systems, their lack of frequent/regular communications about the issues and anticipated resolution times, and the many troubles they are subjecting their guests to.  After a full month of issues, long hold times, closed phone lines etc. - enough is enough.  There is certainly plenty of information in various threads to create an article.  Maybe something like this would get their attention and prompt Azamara to start being more open and transparent about what's going on exactly. 

[blag]

I wouldn't hold your breath on this!

I think the Cruise Critic rules prevent me from explaining why this is not going to happen.

Perhaps even referring to 'the rules' will get this post deleted!

[Host Kat]

9 hours ago, Marylebone37 said:

Please allow me to suggest that you write an article for your News section about the total fiasco of Azamara's cutover to their new systems, their lack of frequent/regular communications about the issues and anticipated resolution times, and the many troubles they are subjecting their guests to.  After a full month of issues, long hold times, closed phone lines etc. - enough is enough.  There is certainly plenty of information in various threads to create an article.  Maybe something like this would get their attention and prompt Azamara to start being more open and transparent about what's going on exactly. 

 

@Marylebone37

 

Please note the following portion of the Who are Community Hosts?  The Community Manager? section in the Guidelines:

 

"... The Community Manager has overall control of everything that happens within the Community. The Community Manager oversees how the board is styled, what forums to create and how to organize them, is responsible for our Rules of Participation, what information to require from members and who to appoint as Community Hosts. You may contact the Community Manager at: community@cruisecritic.com..."

 

Send an email regarding your suggestion to LauraS, Senior Manager Community, at community@cruisecritic.com. She can then contact the Editorial Dept. Note the following from the About Us page of the Cruise Critic website:

 

Editorial Mission

At Cruise Critic we aim to provide balanced, unbiased reporting and take our journalistic credibility seriously. It is central to the aim of the site to provide you, the reader, with an accurate and reliable resource on all aspects of cruising, and we do so by pairing our editorial content with thousands of reviews from our members of the site. Cruise Critic accepts advertising, but it remains strictly impartial from an editorial standpoint – something which is made clear to all advertisers.

 

Please send the email from your Cruise Critic email address of record and mention your Cruise Critic user name. This is so your membership can be verified and any reply will be sent to your Cruise Critic email address of record. If your current Cruise Critic email address of record is not correct and needs to be updated before you send your email, please click the following: How To: Update your Cruise Critic Email Address

 

Happy sails,

 

Host Kat