LB_NJ Posted April 19, 2023 #1 Share Posted April 19, 2023 I just noticed that for a new booking on a cruise I have booked taxes and fees have gone down. It is about $150 for the both of us. Not sure if it is because they cancelled one of our port stops (Juneau). Am I entitled to a refund on some of the fees? What do I have to do? It is worth at least a call I would think. Link to comment Share on other sites More sharing options...
Rare 3rdGenCunarder Posted April 19, 2023 #2 Share Posted April 19, 2023 Sometimes port fees turn out to be lower than the cruise line planned for, and the refund is usually returned as OBC. On my last cruise, no port was cancelled, but I got back about $25 in port fees. That was on the last day, so I did a little souvenir shopping. Link to comment Share on other sites More sharing options...
ExArkie Posted April 20, 2023 #3 Share Posted April 20, 2023 14 hours ago, 3rdGenCunarder said: Sometimes port fees turn out to be lower than the cruise line planned for, and the refund is usually returned as OBC. On my last cruise, no port was cancelled, but I got back about $25 in port fees. That was on the last day, so I did a little souvenir shopping. This happened to us last year on Cunard. The OBC actually showed up in what they call a smartphone app the first day, along with a note indicating why it was there. Link to comment Share on other sites More sharing options...
LB_NJ Posted April 20, 2023 Author #4 Share Posted April 20, 2023 I would be happy to get it back in OBC. Link to comment Share on other sites More sharing options...
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