remydiva Posted May 9, 2023 #1 Share Posted May 9, 2023 (edited) I just got a phone call message from the promo dept wanting to “fill me in on all the new exciting additional perks to the Platinum and Elite loyalty program. AND they’d really like to talk to me about our recent cruise” ( I’ve gotten 4 emails in the one week we’ve been home asking me to fill out the post cruise survey) Sounds like a sales gimmick as it was not from my personal cruise planner. Anyone else get this phone call? Edited May 9, 2023 by remydiva Link to comment Share on other sites More sharing options...
memoak Posted May 9, 2023 #2 Share Posted May 9, 2023 That is most likely bull. I just spent an hour with my CVP this morning changing one 2024 cruise for a casino cruise in the same time span. She has been with Princess for years and never mentioned anything. 1 Link to comment Share on other sites More sharing options...
that Posted May 9, 2023 #3 Share Posted May 9, 2023 (edited) 37 minutes ago, remydiva said: I just got a phone call message from the promo dept wanting to “fill me in on all the new exciting additional perks to the Platinum and Elite loyalty program. AND they’d really like to talk to me about our recent cruise” ( I’ve gotten 4 emails in the one week we’ve been home asking me to fill out the post cruise survey) Sounds like a sales gimmick as it was not from my personal cruise planner. Anyone else get this phone call? Princess Promotions it is sales not from your usual Cruise Vacation Planner. Previously discussed on boards but search is difficult ( at least my search) Edited May 9, 2023 by that Link to comment Share on other sites More sharing options...
remydiva Posted May 9, 2023 Author #4 Share Posted May 9, 2023 6 minutes ago, that said: Princess Promotions it is sales not from your usual Cruise Vacation Planner. Previously discussed on boards but search is difficult ( at least my search) Thanks I did search prior to posting and couldn’t find anything. needless to say I am NOT phoning back. 1 Link to comment Share on other sites More sharing options...
memoak Posted May 9, 2023 #5 Share Posted May 9, 2023 30 minutes ago, that said: Princess Promotions it is sales not from your usual Cruise Vacation Planner. Previously discussed on boards but search is difficult ( at least my search) That is why I called it bull. I would not believe one iota of any of these 3rd party blind sales calls Link to comment Share on other sites More sharing options...
Guest ldtr Posted May 9, 2023 #6 Share Posted May 9, 2023 9 hours ago, remydiva said: I just got a phone call message from the promo dept wanting to “fill me in on all the new exciting additional perks to the Platinum and Elite loyalty program. AND they’d really like to talk to me about our recent cruise” ( I’ve gotten 4 emails in the one week we’ve been home asking me to fill out the post cruise survey) Sounds like a sales gimmick as it was not from my personal cruise planner. Anyone else get this phone call? it is probably a call to try and get you to buy a FCC/hotel voucher combination package. These are coming courtesy of ONE (Open Network Exchange). The same company that is now staffing the future cruise sales department on board ship. If the call sounds like a timeshare sales call it might be because the owners of ONE, started and sold a company that allowed people to trade their time share weeks for cruises. Link to comment Share on other sites More sharing options...
remydiva Posted May 9, 2023 Author #7 Share Posted May 9, 2023 19 minutes ago, ldtr said: it is probably a call to try and get you to buy a FCC/hotel voucher combination package. These are coming courtesy of ONE (Open Network Exchange). The same company that is now staffing the future cruise sales department on board ship. If the call sounds like a timeshare sales call it might be because the owners of ONE, started and sold a company that allowed people to trade their time share weeks for cruises. Wow I had no idea.. so much behind the scenes! I guess I’ll never know for sure as I’m not phoning back. 1 Link to comment Share on other sites More sharing options...
Familycruzer11 Posted May 9, 2023 #8 Share Posted May 9, 2023 36 minutes ago, ldtr said: it is probably a call to try and get you to buy a FCC/hotel voucher combination package. These are coming courtesy of ONE (Open Network Exchange). The same company that is now staffing the future cruise sales department on board ship. If the call sounds like a timeshare sales call it might be because the owners of ONE, started and sold a company that allowed people to trade their time share weeks for cruises. Got a loyalty call from the Promo dept and it was exactly that - FCC/hotel voucher combo. Much of the dollars will go right to FCC, but not all. Some will go to OBC. To break even or get ahead, you have to use hotel stays and/or have to take advantage of a 7-day resort stay. Since we mostly cruise, didn't really appeal to us. It's funny you said "timeshare' because I thought to myself "this sounds a lot like a timeshare pitch". We happen to have a land trip already booked for a special occasion, but no guarantee we could apply the certificate or hotel credits to the existing (would have to cancel and book new) and there are always 'upcharges'. No blackout dates, but they get around that with inventory quotas (see: Airline companion ticket). She really tried and even lowered the buy in price slightly at the end, and then pulled a different offer altogether out of her hat. I could see it having value for someone that knows they will be doing some land stays in 24 months, but we prefer our vacation time on the ships. If they matched OBC to guarantee a break even (we always find ways to spend that), that would have changed things for us. Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted May 9, 2023 #9 Share Posted May 9, 2023 2 hours ago, remydiva said: I just got a phone call message from the promo dept wanting to “fill me in on all the new exciting additional perks to the Platinum and Elite loyalty program. AND they’d really like to talk to me about our recent cruise” ( I’ve gotten 4 emails in the one week we’ve been home asking me to fill out the post cruise survey) Sounds like a sales gimmick as it was not from my personal cruise planner. Anyone else get this phone call? Here’s one thread, on page 23. Many more discussions further back. Link to comment Share on other sites More sharing options...
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