Rare Keith1010 Posted May 31, 2023 #1 Share Posted May 31, 2023 Just released. When you click on this and get to the Crystal site you will get a pop-up showing how it can be used for cruise air booked through Crystal or if you book your own air you can get a cruise credit on the cruise fare. Keith https://crystalcruises.com/offer/us-air-credit-2023-07-31?fbclid=IwAR2hrz6w3ffi7fSk_ou5X6wwpwlsxDAVX93snMkrNZUFTCkr46GXUV_tXCg 5 Link to comment Share on other sites More sharing options...
Midtowngal Posted May 31, 2023 #2 Share Posted May 31, 2023 Bummer. We already booked our back2back and paid for airfare. Link to comment Share on other sites More sharing options...
Rare Psoque Posted May 31, 2023 #3 Share Posted May 31, 2023 Hi. I’m sure many of you received this also, but I received an e-mail from Crystal announcing a $ 1,000 air credit for booking a 2023 cruise by July 31. I believe this is in the form of either $ 1,000 credit for Crystal Air or actual reduction in the cruise fare per cabin of $ 1,000 if you choose to book your own flights. I sort of welcome this. My hope is that Crystal will experiment with this kind of “price reduction in disguise” for them to get more marketing data to consider actually lowering their prices. I consider the current prices to be a bit too ambitiously high. Link to comment Share on other sites More sharing options...
sullaRaffaello Posted May 31, 2023 #4 Share Posted May 31, 2023 I figured I'd check with my agent, even though I've already paid in full. Her response puzzled me. I thought she'd say because I've already paid in full, I wasn't eligible. Instead she said, "Because of the other promotions that have been applied to your booking. The air credit does not applicable to this sailing." This seems to imply that even if it were a new booking, I still wouldn't get the air credit. So, apparently, other promotions can invalidate the credit. Maybe I missed fine print somewhere. Link to comment Share on other sites More sharing options...
krb1000 Posted June 1, 2023 #5 Share Posted June 1, 2023 So, just trying to understand this …if we receive a back to back discount, and a loyalty discount…no airfare credit? Link to comment Share on other sites More sharing options...
KenzSailing Posted June 1, 2023 #6 Share Posted June 1, 2023 Two reactions to this: 1) $1000 doesn't cover much of a biz class fare flying intercontinental 2) This smells of soft bookings Hmmm.... 3 Link to comment Share on other sites More sharing options...
Florida90210 Posted June 1, 2023 #7 Share Posted June 1, 2023 3 hours ago, sullaRaffaello said: I figured I'd check with my agent, even though I've already paid in full. Her response puzzled me. I thought she'd say because I've already paid in full, I wasn't eligible. Instead she said, "Because of the other promotions that have been applied to your booking. The air credit does not applicable to this sailing." This seems to imply that even if it were a new booking, I still wouldn't get the air credit. So, apparently, other promotions can invalidate the credit. Maybe I missed fine print somewhere. The fine print appears below: *Offer valid on new bookings made between May 31, 2023 and July 31, 2023 on select 2023 departures. Guests will receive a $500 USD per person air credit (up to $1,000 USD per suite) for air reservations booked through Crystal. For air reservations booked outside of Crystal, guests will receive a $500 USD per person credit on their cruise fare. Offer not valid on the December 23, 2023 departure on Crystal Serenity, is subject to availability, can be withdrawn at any time, and may not be combined with specific promotions. Call for details. The fine prints does state "may not be combined with specific discounts". However, it does not list what those discounts are. It just says to call for details. Just out of curiosity... what discounts did you get.? Link to comment Share on other sites More sharing options...
sullaRaffaello Posted June 1, 2023 #8 Share Posted June 1, 2023 5 minutes ago, Florida90210 said: The fine print appears below: *Offer valid on new bookings made between May 31, 2023 and July 31, 2023 on select 2023 departures. Guests will receive a $500 USD per person air credit (up to $1,000 USD per suite) for air reservations booked through Crystal. For air reservations booked outside of Crystal, guests will receive a $500 USD per person credit on their cruise fare. Offer not valid on the December 23, 2023 departure on Crystal Serenity, is subject to availability, can be withdrawn at any time, and may not be combined with specific promotions. Call for details. The fine prints does state "may not be combined with specific discounts". However, it does not list what those discounts are. It just says to call for details. Just out of curiosity... what discounts did you get.? I got the Crystal Society discount, the back-to-back discount, and the on board credit for having made a deposit when the bookings opened up last February. Link to comment Share on other sites More sharing options...
Florida90210 Posted June 1, 2023 #9 Share Posted June 1, 2023 1 hour ago, sullaRaffaello said: I got the Crystal Society discount, the back-to-back discount, and the on board credit for having made a deposit when the bookings opened up last February. Thanks for the information. I have not made my final payment yet. However, those were the same discounts I received when I booked my reservation. I guess that means I may not be eligible for this promotion. Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 1, 2023 Author #10 Share Posted June 1, 2023 1 hour ago, Florida90210 said: Thanks for the information. I have not made my final payment yet. However, those were the same discounts I received when I booked my reservation. I guess that means I may not be eligible for this promotion. It states it is for new bookings only so you would not be eligible for this new discount. Keith Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 1, 2023 Author #11 Share Posted June 1, 2023 6 hours ago, krb1000 said: So, just trying to understand this …if we receive a back to back discount, and a loyalty discount…no airfare credit? Because of the wording I am not sure. They might be talking about those discounts or they might be talking about other discounts. If someone wanted to make a new booking, they or their TA would need to call. Keith 1 Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 1, 2023 Author #12 Share Posted June 1, 2023 4 hours ago, KenzSailing said: Two reactions to this: 1) $1000 doesn't cover much of a biz class fare flying intercontinental While that is correct, it does note if you don't book air through Crystal you can get a credit of $500.00 per person off the cruise fare. Keith Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 1, 2023 Author #13 Share Posted June 1, 2023 Just wanted to note there is already a thread on this: Keith Link to comment Share on other sites More sharing options...
Rare May B Posted June 1, 2023 #14 Share Posted June 1, 2023 13 hours ago, KenzSailing said: Two reactions to this: 1) $1000 doesn't cover much of a biz class fare flying intercontinental 2) This smells of soft bookings Hmmm.... $1000 is $1000, whether you’re flying internationally, or just going on a puddle-jumper from Tampa to Miami. In the latter case, you’d take the $500 pp off the cruise fare. In the former you might, also. Especially if you’re using miles to buy your int’l. biz class. Of course it’s offered when sailings aren’t sold out. Why would it be offered when a ship is heavily booked or sold out? 2 Link to comment Share on other sites More sharing options...
History&Wine Posted June 1, 2023 #15 Share Posted June 1, 2023 @May Bsaid "Of course it’s offered when sailings aren’t sold out. Why would it be offered when a ship is heavily booked or sold out? " This. It stands to reason that Crystal would offer a new promotion after the "double Crystal Society" savings ended in May. Standard business practice. 8 Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted June 3, 2023 Author #16 Share Posted June 3, 2023 3 hours ago, K. Sera said: It looks to me that the fares shown on the web site increased ... maybe to offset the new offers? I wrote to the address on Cheddar Biscuit's profile. This sounds like something he would keep track of. They have been using dynamic pricing since the beginning so fares could have changed recently or before. Keith 1 Link to comment Share on other sites More sharing options...
krb1000 Posted June 9, 2023 #17 Share Posted June 9, 2023 Just attended a webinar sponsored by my TA and Crystal and I asked if the $500 air credits are combinable with the 5% Crystal Society discount and B2B discounts…and the answer is yes!!! Just book by July 31 ♥️ 1 1 Link to comment Share on other sites More sharing options...
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