Las Vegas Casino Offer Question

[dboone24]

My husband receives a yearly discounted cruise through Stations Casino.  He is required to sign in through the Corporate Affliates Login to see which cruises are available to him.  Which we have done in years past. I did that and chose a few to consider.  When I clicked on the Fare Summary there is a box. at the bottom to click on that says View applied promos.  When I click on that I get a page of Special Offers.  I then questioned whether those were included in the price or available as an add on and if it is an add on what price that would be.  I used the chat feature and they couldn't help and told me to call the casino number.  I called the casino number and I spoke with three different people that could not answer my question.  I spoke with a CVP that could not answer my question.  I called Stations Casino and left a message last week for a call back and still have not heard from them.  It is so frustrating that no one at Princess can answer what I thought was a simple question.  Anyone out there know the answer?  

[Sprocket]

10 minutes ago, dboone24 said:

My husband receives a yearly discounted cruise through Stations Casino.  He is required to sign in through the Corporate Affliates Login to see which cruises are available to him.  Which we have done in years past. I did that and chose a few to consider.  When I clicked on the Fare Summary there is a box. at the bottom to click on that says View applied promos.  When I click on that I get a page of Special Offers.  I then questioned whether those were included in the price or available as an add on and if it is an add on what price that would be.  I used the chat feature and they couldn't help and told me to call the casino number.  I called the casino number and I spoke with three different people that could not answer my question.  I spoke with a CVP that could not answer my question.  I called Stations Casino and left a message last week for a call back and still have not heard from them.  It is so frustrating that no one at Princess can answer what I thought was a simple question.  Anyone out there know the answer?  

I book offers through the Princess Players club and there is a similar screen for what is included in my bookings.  Before I book online I select the cruise and the cabin I want and at the payment screen I have the option to put it on hold.  I then get a booking number and can see all the details of my booking including my Free Play and Princess Plus.  
The booking drops off at midnight so if there are issues I know immediately.  If correct I have the option to go to the payment screen and complete the booking.

YMMV but this method works for me.

[dboone24]

50 minutes ago, Sprocket said:

I book offers through the Princess Players club and there is a similar screen for what is included in my bookings.  Before I book online I select the cruise and the cabin I want and at the payment screen I have the option to put it on hold.  I then get a booking number and can see all the details of my booking including my Free Play and Princess Plus.  
The booking drops off at midnight so if there are issues I know immediately.  If correct I have the option to go to the payment screen and complete the booking.

YMMV but this method works for me.

Thank you for the information.  I was excited hoping this would work for me, unfortunately, it did not.

[Sprocket]

10 minutes ago, dboone24 said:

Thank you for the information.  I was excited hoping this would work for me, unfortunately, it did not.

The screen shot shows you should have the Princess Plus package.  Sorry I can’t be of more help, try posting in the casino forum lots of responses usually to land based casino offers.

[dboone24]

2 minutes ago, Sprocket said:

The screen shot shows you should have the Princess Plus package.  Sorry I can’t be of more help, try posting in the casino forum lots of responses usually to land based casino offers.

Thank you, I will do that!

[Rick&Jeannie]

I have no personal experience with casino offers...but it sure looks like those items (which are the Plus Fare package items) are included in your deal.

[JGmf]

21 hours ago, Sprocket said:

I book offers through the Princess Players club

 

@Sprocket is that a separate website and login credentials or just through from the princess.com site?