kpark895 Posted September 26, 2023 #1 Share Posted September 26, 2023 Once you're transferred credit card points to an upcoming cruise for OBC, where might you find the credit showing on the Celebrity website? TIA! Link to comment Share on other sites More sharing options...
JuliaMS Posted September 26, 2023 #2 Share Posted September 26, 2023 I just had to call today. Called the Captains Club number because mine had not showed up after two weeks. She told me that "You have to call us to have the credit applied". She just needed my Credit card number and reservation number. It showed up in my cruise planner after about 15 minutes. 1 1 Link to comment Share on other sites More sharing options...
peanut head Posted September 26, 2023 #3 Share Posted September 26, 2023 1 hour ago, JuliaMS said: I just had to call today. Called the Captains Club number because mine had not showed up after two weeks. She told me that "You have to call us to have the credit applied". She just needed my Credit card number and reservation number. It showed up in my cruise planner after about 15 minutes. Are you aware if it is a refundable OBC? Link to comment Share on other sites More sharing options...
MisterMet Posted September 26, 2023 #4 Share Posted September 26, 2023 2 hours ago, JuliaMS said: I just had to call today. Called the Captains Club number because mine had not showed up after two weeks. She told me that "You have to call us to have the credit applied". She just needed my Credit card number and reservation number. It showed up in my cruise planner after about 15 minutes. That’s exactly what we had to do. Took 20 minutes tops. Link to comment Share on other sites More sharing options...
kpark895 Posted September 26, 2023 Author #5 Share Posted September 26, 2023 3 hours ago, JuliaMS said: I just had to call today. Called the Captains Club number because mine had not showed up after two weeks. She told me that "You have to call us to have the credit applied". She just needed my Credit card number and reservation number. It showed up in my cruise planner after about 15 minutes. Thanks - just the info I needed to give to my daughter. Link to comment Share on other sites More sharing options...
JuliaMS Posted September 27, 2023 #6 Share Posted September 27, 2023 On 9/26/2023 at 1:46 PM, peanut head said: Are you aware if it is a refundable OBC? I did not ask. I only redeemed enough that I knew I would use. Link to comment Share on other sites More sharing options...
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