sjane39 Posted October 17, 2023 #126 Share Posted October 17, 2023 I’m a little afraid to ask this, since I am jumped upon when asking a question, has anybody asked for a refund for this cruise? I know a lot of you travel all the time, but I don’t and I had to save a long time to go to the ports I was interested. So - please no snide comments, just an answer to my question. 1 Link to comment Share on other sites More sharing options...
RocketMan275 Posted October 17, 2023 #127 Share Posted October 17, 2023 5 minutes ago, sjane39 said: I’m a little afraid to ask this, since I am jumped upon when asking a question, has anybody asked for a refund for this cruise? I know a lot of you travel all the time, but I don’t and I had to save a long time to go to the ports I was interested. So - please no snide comments, just an answer to my question. You should call NCL. Only they can tell you whether you can get a refund or cruise credit. Link to comment Share on other sites More sharing options...
sjane39 Posted October 17, 2023 #128 Share Posted October 17, 2023 Yes, I did that, obviously. I was asking if others were able to. Link to comment Share on other sites More sharing options...
Go2SeaTheWorld Posted October 17, 2023 #129 Share Posted October 17, 2023 They are only offering future cruise credits to all non-Israel residents/citizens. All NCL booked excursions will be credited back to original method of purchase, ie. credit card, if choosing to cancel cruise. Link to comment Share on other sites More sharing options...
richmke Posted October 17, 2023 #130 Share Posted October 17, 2023 For those not following along in the Roll Calls, the Nov 8 and Nov 20 Epic sailings will debark/embark in Athens. Other changes to the itinerary. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted October 17, 2023 #131 Share Posted October 17, 2023 2 hours ago, sjane39 said: Yes, I did that, obviously. I was asking if others were able to. Of course they were able to. You really are asking if anyone called and was offered a refund if they asked for one, right? It sounds to me like they did not offer you a refund and you are looking to see if anyone else did receive a refund. Link to comment Share on other sites More sharing options...
sjane39 Posted October 17, 2023 #132 Share Posted October 17, 2023 3 minutes ago, ontheweb said: Of course they were able to. You really are asking if anyone called and was offered a refund if they asked for one, right? It sounds to me like they did not offer you a refund and you are looking to see if anyone else did receive a refund. What is with so many people on this website having a nasty attitude?! I did call NCL again, obviously, but they wouldn’t give me any information. I had to go through my travel agent. I called my travel agent and she’s having problems getting an answer from NCL That is why I was asking on this blog. I was only asking the people that might have gotten an answer! 2 Link to comment Share on other sites More sharing options...
Rare ontheweb Posted October 17, 2023 #133 Share Posted October 17, 2023 (edited) 6 minutes ago, sjane39 said: What is with so many people on this website having a nasty attitude?! I did call NCL again, obviously, but they wouldn’t give me any information. I had to go through my travel agent. I called my travel agent and she’s having problems getting an answer from NCL That is why I was asking on this blog. I was only asking the people that might have gotten an answer! There is a lot of information in this response that was not in your original post. When you leave out information, that will definitely affect the answers you will receive. BTW, these are public forums and be prepared to sometimes have a thick skin.I apologize if you found my response "nasty". I do believe I nailed what you were really asking, not did others call, but what response if any did they receive. Edited October 17, 2023 by ontheweb added last paragraph Link to comment Share on other sites More sharing options...
Valposada73 Posted October 17, 2023 #134 Share Posted October 17, 2023 Hi. I called NCL about two days ago and I was told I could get a credit if I canceled or I could accept the trip “as is”. At the time I called it was still a “Haifa” departure. I’m located in the USA and thats the word the rep gave me. But, I decided to wait and see until the official change of itinerary came out before I decided. I am not sure what they would tell me if I called now though since they’ve issued a revised plan. Hope that helps! Hope everyone is having a good day. 1 Link to comment Share on other sites More sharing options...
IAcruising Posted October 17, 2023 #135 Share Posted October 17, 2023 29 minutes ago, sjane39 said: What is with so many people on this website having a nasty attitude?! At the risk of being called "nasty", have you checked with your travel insurance company? There may be some wiggle room in the details given this somewhat unique situation. Unlikely, but worth a shot, right? Link to comment Share on other sites More sharing options...
sjane39 Posted October 17, 2023 #136 Share Posted October 17, 2023 40 minutes ago, IAcruising said: At the risk of being called "nasty", have you checked with your travel insurance company? There may be some wiggle room in the details given this somewhat unique situation. Unlikely, but worth a shot, right? Yes, I immediately did that Link to comment Share on other sites More sharing options...
CiCi1328 Posted October 18, 2023 #137 Share Posted October 18, 2023 7 hours ago, Valposada73 said: Hi. I called NCL about two days ago and I was told I could get a credit if I canceled or I could accept the trip “as is”. At the time I called it was still a “Haifa” departure. I’m located in the USA and thats the word the rep gave me. But, I decided to wait and see until the official change 6 hours ago, sjane39 said: Yes, I immediately did that of itinerary came out before I decided. I am not sure what they would tell me if I called now though since they’ve issued a revised plan. Hope that helps! Hope everyone is having a good day. You have received a revised plan from NCL. When? Link to comment Share on other sites More sharing options...
sjane39 Posted October 18, 2023 #138 Share Posted October 18, 2023 14 hours ago, CiCi1328 said: You have received a revised plan from NCL. When? Yes, I was just confirmed with the travel agent that we can get a future cruise credit with Norwegian airlines Link to comment Share on other sites More sharing options...
ggTexasGal Posted October 18, 2023 #139 Share Posted October 18, 2023 2 minutes ago, sjane39 said: Yes, I was just confirmed with the travel agent that we can get a future cruise credit with Norwegian airlines 😕 NCL Cruise line, or, Norwegian Airline? 1 Link to comment Share on other sites More sharing options...
sjane39 Posted October 18, 2023 #140 Share Posted October 18, 2023 Sorry, cruise line. I was checking with Delta Airlines at the same time I was writing. 2 Link to comment Share on other sites More sharing options...
CiCi1328 Posted October 18, 2023 #141 Share Posted October 18, 2023 1 hour ago, ggTexasGal said: 😕 NCL Cruise line, or, Norwegian Airline? Great, what do we need to do? how about our airfare, what do we do for get credit or refund>? Link to comment Share on other sites More sharing options...
Valposada73 Posted October 18, 2023 #142 Share Posted October 18, 2023 (edited) Submitted my airline change claim yesterday with all supporting documentation and I received notice they were crediting my card this morning. Well done NCL. They made it super smooth. Edited October 18, 2023 by Valposada73 Link to comment Share on other sites More sharing options...
CiCi1328 Posted October 18, 2023 #143 Share Posted October 18, 2023 1 hour ago, ggTexasGal said: 😕 NCL Cruise line, or, Norwegian Airline? So what you are saying I NEED to call my travel agent to have them tell me if I want cruise credit. Why aren't they notifying us? Link to comment Share on other sites More sharing options...
CiCi1328 Posted October 18, 2023 #144 Share Posted October 18, 2023 2 minutes ago, Valposada73 said: Submitted my airline change claim yesterday with all supporting documentation and I received notice they were crediting my card this morning. Well done NCL. They made it super smooth. That's great news, Do I notify airlines for a change claim, and they will tell me what supporting documents I will need? Link to comment Share on other sites More sharing options...
CiCi1328 Posted October 18, 2023 #145 Share Posted October 18, 2023 1 hour ago, ggTexasGal said: 😕 NCL Cruise line, or, Norwegian Airline? how about a refund? Link to comment Share on other sites More sharing options...
CiCi1328 Posted October 18, 2023 #146 Share Posted October 18, 2023 1 hour ago, ggTexasGal said: 😕 NCL Cruise line, or, Norwegian Airline? So what you are saying no official email will be sent to us. Do we have to notify them? Link to comment Share on other sites More sharing options...
CiCi1328 Posted October 18, 2023 #147 Share Posted October 18, 2023 7 minutes ago, Valposada73 said: Submitted my airline change claim yesterday with all supporting documentation and I received notice they were crediting my card this morning. Well done NCL. They made it super smooth. Did you book your cruise directly thru NCL or a travel agency? Link to comment Share on other sites More sharing options...
Valposada73 Posted October 18, 2023 #148 Share Posted October 18, 2023 Hi there. Ok so I don’t go through a travel agent so maybe that process is different. I book everything myself directly with the cruiselines. I received the letter from NCL that they’ll reimburse airline change fees for people that individually books their airfare up to $300. I had to modify my airline rez myself with Expedia. That cost me like $237 I think. There is a link in the correspondence NCL sends to whomever booked the trip… in that case it’s me… how to submit a claim for that refund. I sent them my original airfare receipt and my rebook receipt and requested the $237 last night. If you worked with a travel agency then maybe you need to contact them? Sorry not sure how that works exactly. Hopefully someone else chimes in on that. Link to comment Share on other sites More sharing options...
sjane39 Posted October 18, 2023 #149 Share Posted October 18, 2023 3 hours ago, CiCi1328 said: how about a refund? No refund. But it just keeps getting worse! So they change the embarkation to Athens, and then Athens again for another day, and today they started protesting in Athens! So, what is NCL going to do now? Change the ports around again! That’s a rhetorical question 1 Link to comment Share on other sites More sharing options...
minabruuke Posted October 19, 2023 #150 Share Posted October 19, 2023 1 hour ago, sjane39 said: No refund. But it just keeps getting worse! So they change the embarkation to Athens, and then Athens again for another day, and today they started protesting in Athens! So, what is NCL going to do now? Change the ports around again! That’s a rhetorical question You may be stating this as a rhetorical question but I really don't understand your point. Are you actually concerned that NCL may change things because of this? Because I am fairly certain that NCL is well aware that there is no way that they can avoid every possible conflict, protest, demonstration, etc. in this world. I would expect protests to continue to occur in many cities around the world. Protests are a pretty normal occurrence in cities when war and tragedies occur (and at really any time for many different reasons). Link to comment Share on other sites More sharing options...
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