Unable to buy internet plan on app

[klenklen]

One week from cruise and keep getting error message after I choose the single device plan. What’s wrong?

[Steelers36]

13 minutes ago, klenklen said:

One week from cruise and keep getting error message after I choose the single device plan. What’s wrong?

Who knows, but just wait and buy it on the ship.  There is a time limit as to how close to sail date you can buy things, but I would think you are inside that.  It won't cost you anymore on board and the App works so much better there.  At this point, I'd say it's not worth the aggravation to try and resolve it.

 

[avonlady6390]

And if you have obc it will be used for payment.

[Rick&Jeannie]

On 10/27/2023 at 9:03 PM, klenklen said:

One week from cruise and keep getting error message after I choose the single device plan. What’s wrong?

If you just *really* want to get this resolved before cruise then just call...I think they will accommodate you in taking your money!

 

Side note:  What device are you using to try this?  Have you tried a different device?  Desktop/laptop vs smartphone...