Pickels Posted November 12, 2023 #1 Share Posted November 12, 2023 Having an issue uploading my wife’s photo, the app says “It’s unable to save the photo, try again later”. Been trying all day, several attempts resulted in the same message. Any idea folks? Thanks! Link to comment Share on other sites More sharing options...
IndyKid Posted November 12, 2023 #2 Share Posted November 12, 2023 The app can sometimes be a bit wonky. Have you tried using the web portal instead of the app? Link to comment Share on other sites More sharing options...
Pickels Posted November 12, 2023 Author #3 Share Posted November 12, 2023 Nope should give it a try, thanks Link to comment Share on other sites More sharing options...
memoak Posted November 12, 2023 #4 Share Posted November 12, 2023 Not a big deal. Twice I have uploaded photos for security and security on the ship took another. They are very particular about the security ones Link to comment Share on other sites More sharing options...
Pickels Posted November 12, 2023 Author #5 Share Posted November 12, 2023 33 minutes ago, IndyKid said: The app can sometimes be a bit wonky. Have you tried using the web portal instead of the app? Same error, Their IT Systems leaves a lot to be desired, time the chat! Link to comment Share on other sites More sharing options...
Moondogy Posted November 12, 2023 #6 Share Posted November 12, 2023 4 minutes ago, Pickels said: Same error, Their IT Systems leaves a lot to be desired, time the chat! It's no big deal, we've been on a few medallion cruise's, they'll most likely retake it when you get on the ship anyway. They always retake ours every time. Link to comment Share on other sites More sharing options...
marden1970 Posted November 12, 2023 #7 Share Posted November 12, 2023 Apparently not needed. We've never uploaded one, we have a cruise next month and are in the Green Lane without it. Link to comment Share on other sites More sharing options...
IndyKid Posted November 12, 2023 #8 Share Posted November 12, 2023 50 minutes ago, Pickels said: Same error, Their IT Systems leaves a lot to be desired, time the chat! I guess you'll have to try again tomorrow. Worst case, they take it at embarkation as already mentioned. Link to comment Share on other sites More sharing options...
devonuk Posted November 12, 2023 #9 Share Posted November 12, 2023 There’s no need to bother, they’ll do it at check in. Link to comment Share on other sites More sharing options...
Pittypatbr Posted November 13, 2023 #10 Share Posted November 13, 2023 Also, it told me that and then I tried to do a different one and the first one was there anyway! Link to comment Share on other sites More sharing options...
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