violet3 Posted November 22, 2023 #1 Share Posted November 22, 2023 Good morning all, any idea who the hotel manage these days is on Queen Victoria ? Im hoping it’s still James Cusick ! 1 Link to comment Share on other sites More sharing options...
Host Hattie Posted November 22, 2023 #2 Share Posted November 22, 2023 You could try asking on this current Live From 1 Link to comment Share on other sites More sharing options...
Bell Boy Posted November 22, 2023 #3 Share Posted November 22, 2023 6 hours ago, violet3 said: Good morning all, any idea who the hotel manage these days is on Queen Victoria ? Im hoping it’s still James Cusick ! You don't give us any an idea of the date of your itinerary, as he might be on rotation . Never really understood why some guests are always interested in crew contacts, ie Captains , Maitre d' , Entertainment manager etc . I shop in Waitrose every Saturday but it doesn't make a difference if Doris is not on the check out. 😉 1 Link to comment Share on other sites More sharing options...
exlondoner Posted November 22, 2023 #4 Share Posted November 22, 2023 1 minute ago, Bell Boy said: You don't give us any an idea of the date of your itinerary, as he might be on rotation . Never really understood why some guests are always interested in crew contacts, ie Captains , Maitre d' , Entertainment manager etc . I shop in Waitrose every Saturday but it doesn't make a difference if Doris is not on the check out. 😉 I think the Waitrose checkout is a bit different, as I have shopped there so long that I do know some of the checkout people well enough to chat to. But I have no idea who the management is, any more than on Cunard. I suppose it can be helpful if you want to know whom to complain to. 🙂 Link to comment Share on other sites More sharing options...
Bell Boy Posted November 22, 2023 #5 Share Posted November 22, 2023 54 minutes ago, exlondoner said: I think the Waitrose checkout is a bit different, as I have shopped there so long that I do know some of the checkout people well enough to chat to. But I have no idea who the management is, any more than on Cunard. I suppose it can be helpful if you want to know whom to complain to. 🙂 Any comments on an 'isolated shortfall in the Cunard onboard service' just need to be directed to onboard Customer services Manager. Link to comment Share on other sites More sharing options...
exlondoner Posted November 22, 2023 #6 Share Posted November 22, 2023 2 minutes ago, Bell Boy said: Any comments on an 'isolated shortfall in the Cunard onboard service' just need to be directed to onboard Customer services Manager. I wouldn’t know who that was, but trust I would be directed if I asked. 1 Link to comment Share on other sites More sharing options...
Host Hattie Posted November 27, 2023 #7 Share Posted November 27, 2023 He was on Queen Elizabeth last month, shown on @HeinBloed's blog. Link to comment Share on other sites More sharing options...
Firedobber Posted November 27, 2023 #8 Share Posted November 27, 2023 On 11/22/2023 at 8:56 AM, violet3 said: Good morning all, any idea who the hotel manage these days is on Queen Victoria ? Im hoping it’s still James Cusick ! Firedobber hears that it may be Ms Naomi McFerran Link to comment Share on other sites More sharing options...
BigMac1953 Posted November 27, 2023 #9 Share Posted November 27, 2023 I'm on board. It's definitely Naomi. Link to comment Share on other sites More sharing options...
violet3 Posted November 27, 2023 Author #10 Share Posted November 27, 2023 Thank you all ! Link to comment Share on other sites More sharing options...
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