matymil Posted December 13, 2023 #1 Share Posted December 13, 2023 I have a sailing coming up on the Venezia on Jan 6th. This is the first cruise I ever did autopay for. I thought I was paid off in Sept but I just noticed on my to-do list on the Carnival it says that I still have an outstanding payment. However I just checked my last confirmation email and my total payments & credits match my payments received. I never received any email about owing any money and we are way past final payment day. I will call later in the day but I wanted to see if this has ever happened to anyone else here?? Link to comment Share on other sites More sharing options...
audcc77 Posted December 13, 2023 #2 Share Posted December 13, 2023 Log in. Click on the 3 lines in top right corner. When the box opens, click on Booking and Order Details. It should say paid in full. You can click on View invoice details then. 3 Link to comment Share on other sites More sharing options...
MsTabbyKats Posted December 13, 2023 #3 Share Posted December 13, 2023 Not to me...but I've heard of people leaving things in their carts (excursions etc) and then having the trip cancelled because they owed money. Make sure your cart is empty....... 4 Link to comment Share on other sites More sharing options...
tidecat Posted December 13, 2023 #4 Share Posted December 13, 2023 Unless if you've booked the cruise today, you are past the final payment deadline for a January 6 sailing. You also should have an e-mail confirmation for every payment you made on your cruise. It will show the balance on those. Link to comment Share on other sites More sharing options...
matymil Posted December 14, 2023 Author #5 Share Posted December 14, 2023 Turns out the balance I was seeing was for gratuity. It got added at some point and I had no idea 🤷♂️ Oh well...all taken care of 🙂 3 1 1 Link to comment Share on other sites More sharing options...
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