Crazy Elite Cruise Question

[Tink10]

We're booked on the Jubilee in May and I was of the impression that transportation to/from the port was included from either our hotel or the airport.

 

I just got off the phone with Carnival & they said that transportation is only to/from the airport and they will not provide transportation from/to a hotel.....Is that correct? 🤔

[Immeo]

Not from our experience.  Just had hotel pick up in Tampa for Panama Canal and they dropped us at airport when done.

[VIFP1987]

Not true.  We have been picked up from the airport, hotel and our home. Someone from transportation should reach out to you a week or two prior to your cruise to get your information. 

[kwokpot]

100% incorrect. The transfer company provides two transfers and they don't care where the pickup and dropoff is. You will receive an email approximately 3-4 weeks from the sail date asking about your personalized choices for your cruise(In room bar setup choices, excursion choice,etc). One of the questions will be if you want pier parking or transfers. If you choose transfers you'll then receive another email a few days after you respond to the first one directly from the transfer company. It will ask you from where and to where you want your first and second transfers and time frames. Helpful hint:If two people are traveling make sure both names are registered at the hotel. We had a situation where the primary name on the cruise booking wasn't the same person who checked into the hotel. When the driver asked for Mr.So and so there wasn't anyone by that name in the hotel, and it was a source of confusion. 

[Tink10]

Thank you all so much!! 🙂

[weezal]

https://drvn.com/en/ccl/kbyg/