SAB017 Posted February 22 #1 Share Posted February 22 included Signature package to Have it all package, is this possible ? Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted February 22 #2 Share Posted February 22 9 minutes ago, SAB017 said: included Signature package to Have it all package, is this possible ? Do you mean upgrading the Signature Beverage Package (included with the Have it All Package) to the Elite Beverage Package? Then yes, it can be upgraded, but only when onboard the ship and you must upgrade before using the Signature package for any drinks. So almost your first job onboard! Both people in stateroom must upgrade. It may not be good value to upgrade, as you can just pay the difference between the menu price and the $11 allowance (+18% gratuity). Check the bar prices before commiting. https://rogerjett-photography.com/specialty-2/hal-regular-and-specialty-restaurants/ Link to comment Share on other sites More sharing options...
SAB017 Posted February 22 Author #3 Share Posted February 22 7 minutes ago, VMax1700 said: Do you mean upgrading the Signature Beverage Package (included with the Have it All Package) to the Elite Beverage Package? Then yes, it can be upgraded, but only when onboard the ship and you must upgrade before using the Signature package for any drinks. So almost your first job onboard! Both people in stateroom must upgrade. It may not be good value to upgrade, as you can just pay the difference between the menu price and the $11 allowance (+18% gratuity). Check the bar prices before commiting. https://rogerjett-photography.com/specialty-2/hal-regular-and-specialty-restaurants/ euh no...we have a cruise booked and the price includes a Signature drink Package, my question is : can I upgrade to Have it All package ? Link to comment Share on other sites More sharing options...
Rare kazu Posted February 22 #4 Share Posted February 22 1 minute ago, SAB017 said: euh no...we have a cruise booked and the price includes a Signature drink Package, my question is : can I upgrade to Have it All package ? I am going to tread lightly here as you are in Europe and the rules are different than in North America. Here, it’s the HIA that is included in the price not the Signature Package. I suspect you would be expected to buy HIA. Best bet would be to contact your TA and inquire. Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted February 22 #5 Share Posted February 22 3 minutes ago, SAB017 said: euh no...we have a cruise booked and the price includes a Signature drink Package, my question is : can I upgrade to Have it All package ? Ok, that is something I have not seen recently. I am sure you could upgrade, but would it be worth it? Currently the price for HIA is €65 per day per person. You already have the main feature of the package (Signature Beverage Pack). The upgrade would only get you (a) basic wifi/internet; (b) credit towards overpriced shore excursions; and (c) a free meal or two in a speciality restaurant. Is there really value in that 'upgrade'? Link to comment Share on other sites More sharing options...
SAB017 Posted February 22 Author #6 Share Posted February 22 Just now, kazu said: I am going to tread lightly here as you are in Europe and the rules are different than in North America. Here, it’s the HIA that is included in the price not the Signature Package. I suspect you would be expected to buy HIA. Best bet would be to contact your TA and inquire. TA cannot do it..sends me to Holland America, difficult to contact them in Europe, chat does not work, telefone number only to sell future cruise.......maybe ask when on board? Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted February 22 #7 Share Posted February 22 @SAB017 Have you downloaded the HAL Navigator app? That offers the oportunity to purchase Have it All. The price is €65 per day per person (for 2 in a cabin). Did you try to sign into the HAL website. You can 'Manage your cruise' from there. Did you try calling 00 800 1873 1873 (HAL Rotterdam)? Link to comment Share on other sites More sharing options...
SAB017 Posted February 22 Author #8 Share Posted February 22 3 minutes ago, VMax1700 said: Ok, that is something I have not seen recently. I am sure you could upgrade, but would it be worth it? Currently the price for HIA is €65 per day per person. You already have the main feature of the package (Signature Beverage Pack). The upgrade would only get you (a) basic wifi/internet; (b) credit towards overpriced shore excursions; and (c) a free meal or two in a speciality restaurant. Is there really value in that 'upgrade'? yes I think so, wi fi is already 200€ for the cruise and the price difference between the 2 packages is 168€ ...so Link to comment Share on other sites More sharing options...
SAB017 Posted February 22 Author #9 Share Posted February 22 2 minutes ago, VMax1700 said: @SAB017 Have you downloaded the HAL Navigator app? That offers the oportunity to purchase Have it All. The price is €65 per day per person (for 2 in a cabin). Did you try to sign into the HAL website. You can 'Manage your cruise' from there. Did you try calling 00 800 1873 1873 (HAL Rotterdam)? yes do have the Navigator app-tried to purchase Have it All-price for 2 : 1820€ .so it takes not in account my Signature Package Link to comment Share on other sites More sharing options...
SAB017 Posted February 22 Author #10 Share Posted February 22 4 minutes ago, VMax1700 said: @SAB017 Have you downloaded the HAL Navigator app? That offers the oportunity to purchase Have it All. The price is €65 per day per person (for 2 in a cabin). Did you try to sign into the HAL website. You can 'Manage your cruise' from there. Did you try calling 00 800 1873 1873 (HAL Rotterdam)? is this a European tel number? Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted February 22 #11 Share Posted February 22 Just now, SAB017 said: is this a European tel number? Yes! free number to Holland America in Rotterdam NL Link to comment Share on other sites More sharing options...
SAB017 Posted February 22 Author #12 Share Posted February 22 Just now, VMax1700 said: Yes! free number to Holland America in Rotterdam NL ok will do that thanks 1 Link to comment Share on other sites More sharing options...
SAB017 Posted February 22 Author #13 Share Posted February 22 11 minutes ago, SAB017 said: is this a European tel number? ok - 910 € per person ......telephone Holland america, that not worth it( on the website the diffferece between the two packages is 200€ for the cruise) Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted February 22 #14 Share Posted February 22 5 minutes ago, SAB017 said: ok - 910 € per person ......telephone Holland america, that not worth it( on the website the diffferece between the two packages is 200€ for the cruise) Again they are not allowing you the amount already paid! Did you puchase the cruise from a travel agent? Can you ask them to refund the price of the Signature Beverage Pack or part of the cost? Link to comment Share on other sites More sharing options...
SAB017 Posted February 22 Author #15 Share Posted February 22 4 minutes ago, VMax1700 said: Again they are not allowing you the amount already paid! Did you puchase the cruise from a travel agent? Can you ask them to refund the price of the Signature Beverage Pack or part of the cost? gone try when boarding -let you know Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted February 22 #16 Share Posted February 22 5 minutes ago, SAB017 said: gone try when boarding -let you know Good Luck! p.s. which ship and when do you sail? Link to comment Share on other sites More sharing options...
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