Scooter not delivered

[F355c5]

Has anyone rented a scooter from special needs at sea or Scootaround and had it not delivered ?

[Kat915]

No. They delivered it. One time it was delivered to our original room so you have to tell them if your room changes.  We get on the ship early enough to call if it's not there. But it has always been there.

 

 

[Arizona Wildcat]

Never heard of that happening. 

[marden1970]

We don't rent a scooter but an oxygen concentrator from Special Needs at Sea.  It's always been delivered.

[F355c5]

Good to hear

[Ferry_Watcher]

Equipment Pick-up outside terminal - In Seattle, the Scootaround rep will actually come into the terminal and ask a counter agent if a particular guest that has rented a Scootaround piece of equipment (and hasn't picked it up yet) has checked-in.  If the passenger forgot, or accidently bypassed the scooter pick-up area, the Scootaround rep will get the scooter to the passenger on-board.

 

Stateroom Delivery - The Scootarounds are usually delivered to the guest's stateroom mid morning.  If you have reserved equipment, and you don't see it when you arrive at your stateroom, you should check with your stateroom attendant, then call the local Scootaround contact number.