StarLordPNS Posted May 4 #1 Share Posted May 4 Hello everyone! Has anyone had an issue with receiving confirmation or invoices through email lately? When I pay (even a small amount, like 1$) they normally send an updated invoice via email. I have talked to tech support and my PCC, and all of them say they have sent copies of the invoices, but I never receive them. I don't even get a confirmation that I have paid anything towards the reservation, other than logging in and seeing the balance going down. I can get normal NCL messages (like resetting a password, or marketing) just fine, but regarding anything else, nothing. This has been happening to me within the last week or so. 1 Link to comment Share on other sites More sharing options...
DorothyB Posted May 4 #2 Share Posted May 4 I just added unlimited internet this morning, paid and got the normal updated invoice via email. Link to comment Share on other sites More sharing options...
julig22 Posted May 4 #3 Share Posted May 4 check you spam folder - some of my NCL notices get marked as spam Link to comment Share on other sites More sharing options...
Rare laudergayle Posted May 4 #4 Share Posted May 4 Also, if traveling with another person, they may be going yo that person’s email. That has happened to me when I wasn’t listed as the First person in the cabin. Link to comment Share on other sites More sharing options...
StarLordPNS Posted May 4 Author #5 Share Posted May 4 I will see if it gets fixed in a week or so. Link to comment Share on other sites More sharing options...
Rare shof515 Posted May 4 #6 Share Posted May 4 i noticed confirmation emails can take a few hours to receive. it is not instant Link to comment Share on other sites More sharing options...
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