Celebrity Captains Club emails and regular marketing emails

[Charles4515]

Something is wrong with Celebrity’s IT. Captains Club emails that I have been getting for years stopped a few months ago. If I call up I am promised that they will fix it but they haven’t fixed it. They have not resumed. I still get two regular marketing emails a day but Captains Club no longer. Also one marketing email is enough and the motion in the emails is distracting. I had to turn off loading images in all my email because of distracting motion in your emails. 

Edited July 10 by Charles4515

[baypeople]

I have been a Captain's Club member for at least 15 years and have never received any emails from the Captain's Club.  How can this be?

[DiamondSuiteCruiser]

I receive all the promotional emails daily, and I do get the Captains Club news letters, but my issue is I stopped getting the Power Up emails. I have called, I have emailed, and I’m still not getting them, most of the time I don’t get a response at all when emailing. Why is IT so spotty at best? The website it terrible, especially when doing a search for something you know it there but you can’t find it.