The Med Posted August 25 #1 Share Posted August 25 We are going on a cruise in Dec and have purchased a drinks package. We have now decided that it won’t be worth it for us, we’d prefer to pay as we go. We can’t seem to find a way to cancel it online. Is there a way to do this or do we need to make a phone call? Link to comment Share on other sites More sharing options...
Rare david63 Posted August 25 #2 Share Posted August 25 27 minutes ago, The Med said: do we need to make a phone call? Unfortunately that is the only way - and when you do make sure that you give yourself plenty of time! 1 Link to comment Share on other sites More sharing options...
The Med Posted August 25 Author #3 Share Posted August 25 Thanks, thought that might be the case but wanted to make sure. Link to comment Share on other sites More sharing options...
Mollag Posted August 25 #4 Share Posted August 25 13 minutes ago, The Med said: Thanks, thought that might be the case but wanted to make sure. I’ve cancelled online before can’t remember how but you can definitely do it Link to comment Share on other sites More sharing options...
Barbadossunshine Posted August 25 #5 Share Posted August 25 You can log into your P&O cruise personliser. Go to my orders - click on details and there will be a cancel for you to click on righ hand side. Hope this helps. Link to comment Share on other sites More sharing options...
The Med Posted August 25 Author #6 Share Posted August 25 1 hour ago, Barbadossunshine said: You can log into your P&O cruise personliser. Go to my orders - click on details and there will be a cancel for you to click on righ hand side. Hope this helps. Thanks, I’ve tried that but although it’s showing as included under the drinks section, it’s not actually showing under my orders. I’m wondering if it’s because we’ve paid a deposit but final payment not due until September. We wanted to have it removed from the system before final payment so looks like it will require a phone call after all. Link to comment Share on other sites More sharing options...
Camberley Posted August 25 #7 Share Posted August 25 Definitely ring them. Hopefully you will have got through to them by the time of embarkation 🤞 2 Link to comment Share on other sites More sharing options...
Rare Megabear2 Posted August 25 #8 Share Posted August 25 3 hours ago, The Med said: Thanks, I’ve tried that but although it’s showing as included under the drinks section, it’s not actually showing under my orders. I’m wondering if it’s because we’ve paid a deposit but final payment not due until September. We wanted to have it removed from the system before final payment so looks like it will require a phone call after all. I assume you booked the 20% reduced fare when it was on sale so your drinks became part of your fare. Link to comment Share on other sites More sharing options...
terrierjohn Posted August 25 #9 Share Posted August 25 4 hours ago, Megabear2 said: I assume you booked the 20% reduced fare when it was on sale so your drinks became part of your fare. Not sure this helps, but on my recent booking my TA advised me that if I did not take the 10% discount offer on booking, then I could not add it on later still with the discount. Link to comment Share on other sites More sharing options...
The Med Posted August 26 Author #10 Share Posted August 26 No, we booked a month or so ago, not aware of any discount when we booked. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now