Service awfull

[Oakman58]

2 hours ago, All-ready2cruise said:

You know what I don't get? Why some guys with big boobs don't have to wear a bra when their boobs are bigger than some of ours, lol and yes, I'm kidding. 🤣

 

Men like that must wear a BROssiere.

[MarkusToe]

19 hours ago, graphicguy said:

It is amazing how. those little "suggestion cards" can solve a multitude of issues. 

 

First iv'e spoken to maitre, second to guest relation, today we removed 50% of service charge. I will assume these " suggestion card" will help to solve.

If not there are 50% left over to remove 😀

[detroitlions]

On 9/3/2024 at 11:07 AM, graphicguy said:

I've never, on any cruise ship, on any cruise line, been happy with the Guest Services line/desk.  It's the very definition of an oxymoron!

It should be called the Deflect Defer and Excuse desk. 

That's why I laugh when folks say you should of went to the desk with your complaint.

[MarkusToe]

Yesterday for Dinner at Cagneys.

Food perfect, Service good, 40 min wait for main a bit long.

We assume there was something going wrong in the kitchen, as only a few tables where occupied.

 

But all in all Dinner as is should be.

 

[zqvol]

10 hours ago, MarkusToe said:

Yesterday for Dinner at Cagneys.

Food perfect, Service good, 40 min wait for main a bit long.

We assume there was something going wrong in the kitchen, as only a few tables where occupied.

 

But all in all Dinner as is should be.

 

Cagney’s has a policy that service is not rushed. They try to make it a “luxurious” meal with lots of time between course.  There is always a wait on the main even if you are the first order in the kitchen for the night. Nothing going wrong, that’s just the standard. 

[MarkusToe]

Do not fit to first coarse....arrived shortly after  the drinks.

And dessert a few minutes after order...

[MarkusToe]

Today at Le Bistro,

free flow Veuve Clicquot Yellow Label, Service perfect.

 

Food excellent,  Service excellent. 

 

Cant do better than this

[MarkusToe]

Today at MDR Manhattan. 

 

I've to say, perfect dinner! Every meal on point. Steak right temperature, pasta al dente....

They are running out of haton and replaced it by pommery rose.... 😀

Very good sommelier, waiter on top....

 

What a difference to the first 2 experiences....

[MarkusToe]

Yesterday at the Brasilien restaurant. 

 

Hmmm, wpuld I book again : problem not.

Food was ok, but not outstanding.

Salat bar is nice, a lot of options.

Meat was hmmmm, Filet dry. Best was chicken .....

[Capitan Obvious]

On 9/4/2024 at 12:04 PM, detroitlions said:

It should be called the Deflect Defer and Excuse desk. 

 

I've also heard it referred to as the "Overblown drama in search of compensation desk".

[Distinctive-Destinations]

On 9/6/2024 at 5:23 PM, MarkusToe said:

Today at MDR Manhattan. 

 

I've to say, perfect dinner! Every meal on point. Steak right temperature, pasta al dente....

They are running out of haton and replaced it by pommery rose.... 😀

Very good sommelier, waiter on top....

 

What a difference to the first 2 experiences....

The main (free) dining room has a sommelier??? I have never seen that and I’ve ordered plenty of wine.

[MarkusToe]

[cruiseny4life]

Hey there, @MarkusToe! Question for you regarding Getaway. Is Shanghai Noodle Bar open on sea days for lunch? Have you noticed? 

 

Sorry for your troubles - I'm following closely as I'll be on Getaway in a few months (hopefully, for me, time enough that service can be better than you're receiving). 

[Cruisercl]

23 hours ago, MarkusToe said:

Not really the same thing.

What ship were you on?

ETA: sorry see you were on the Getaway, the title of this thread...lol 😁

Edited Wednesday at 09:45 PM by Cruisercl

[erisajd]

On 9/3/2024 at 11:14 AM, CruiseMH said:

EVERY cruise ships is an unpleasant experience if filled up to the max. allowed no. of passengers.

And the few exceptions where it is still pleasant are cruise lines which many of us simply can`t afford. 😉

 

 

well . . . NCL gives away MDR and other free food and lodging to the 3rd and 4th guests in most rooms - so the only $$$ they are making is off the FAS they charge those guests for . . . 

[MarkusToe]

Sorry, we where not interested in the noodle bar, therefore,  sorry no idea

[Distinctive-Destinations]

On 9/10/2024 at 5:57 PM, MarkusToe said:

Yeah sorry but a wine steward and a sommelier are not the same thing.

 

That’s like saying a dental assistant is the same as a dentist.

[MarkusToe]

Both are responsible to bring an sell wine.

This guy had deep knowledge about, therfore for us a clear sommelier...no matter whats written....

[IAcruising]

 

We turned Platinum in April, and love NCL. But after cruising HAL in August, I'm going to wait a year or two for NCL to figure out what they're doing wrong.