Fare rules for solo traveler adding a passenger after unknown "Complementary Upgrade"

[Jen-Z]

Hello,

 

 

[Sleepybluegiraffe]

Hello, your post just says hello and doesn’t explain the question in the topic subject 

[Jen-Z]

It was not supposed to be sent yet.  I was writing....

[Jen-Z]

My travel partner and I have been sailing with MSC Cruises for nearly a decade, and we usually book at the same time.  But last time, he sailed solo and while onboard, he booked a solo  stateroom, paying supplement, for an inside stateroom (company selects the stateroom) on an upcoming repositioning cruise from Europe to South America.   Yesterday, we tried to add me to his reservation, and apparently the stateroom they initially chose was upgraded again, without his knowledge, to a balcony.  We were told that I would now have to pay the rate for joining him in a balcony stateroom, which was twice the price he paid.

It seems unfair,  like they want me pay for the upgrade that they gave him.    So now, he is traveling solo in a room that he did not request, I am staying home, and the company is losing revenue on us because women ALWAYS spend more money than men, at least that's the way it is with us.

Is there anybody that we can state our case to that might be able to help us?  To go on this journey with these terms would not be an enjoyable experience for me.

[SirWolf]

What exactly is your goal ?

Getting a balcony cabin for the price of an inside cabin ?

Maybe you could ask being downsized to an 2-pax inside cabin and pay less.

You said that your travel partner booked a solo stateroom. For my understanding a solo stateroom doesn’t accommodate 2 passengers. How did you wanted to be added to the solo reservation of your travel partner ?

Your travel partner has been upgraded to a balcony stateroom that is probably larger and in a better location and you are saying that he didn’t wanted this stateroom..

[Homosassa]

There is nothing unfair about it.

 

He booked under a guaranteed solo cabin rate and as so often happens, received a cabin in different category. The solo cabin assignment was made to him under the provisions of a guaranteed rate.

 

As a new passenger, you now wish to  select a more expensive cabin category under a different fare schedule and offering than what he booked under.

 

Of course one would be charged the current fare for the new booking.

 

Please read the readily available information on the MSC website regarding changes in reservations.

 

 

 

Edited 7 hours ago by Homosassa

[Essiesmom]

Let me state my take on it.  I think he booked an inside gty cabin as a solo, not necessarily a solo cabin.  Paid solo supplement.  Was assigned a balcony.  Now wants to add the OP, but since supplement was not 100%, they want to charge an additional guest the full pp rate for a balcony, rather that the full double rate for the original inside.  EM

[Homosassa]

1 hour ago, Essiesmom said:

Let me state my take on it.  I think he booked an inside gty cabin as a solo, not necessarily a solo cabin.  Paid solo supplement.  Was assigned a balcony.  Now wants to add the OP, but since supplement was not 100%, they want to charge an additional guest the full pp rate for a balcony, rather that the full double rate for the original inside.  EM

OP's Post number 4 says "the company selects the stateroom."

 

In any case, as a new booking, the OP would pay the current fare for the cabin.