Linda/Ohio Posted September 30, 2006 #1 Share Posted September 30, 2006 Have you ever been called or e-mailed prior to your cruise by the concierge? How long before your cruise did they call or e-mail? Were you in a suite or Diamond members? Link to comment Share on other sites More sharing options...
banderboo Posted September 30, 2006 #2 Share Posted September 30, 2006 I got an email about 2 weeks prior to our cruise last year. We were in the Royal Family Suite on the Serenade. Link to comment Share on other sites More sharing options...
Wakka Posted September 30, 2006 #3 Share Posted September 30, 2006 Linda/Ohio: We're leaving on the JOTS tomorrow. We're staying in a GS. The Concierge e-mailed me a letter 5 Days ago stating she would be happy to make reservations for me at the specialty restaurants or the spa prior to the date of departure.We've stayed in GS before on the Radiance Class, and never could make reservations ahead of time. Nice idea.:cool: Happy Sailings!:) Link to comment Share on other sites More sharing options...
CoachTerry14 Posted September 30, 2006 #4 Share Posted September 30, 2006 I have received an email prior to my stay in the Owner's Suite on the Mariner. I am a Diamond member and did not receive a call in our stay in a Grand Suite on the same ship. Link to comment Share on other sites More sharing options...
AFT_LOVER Posted September 30, 2006 #5 Share Posted September 30, 2006 No consierge calling or emailing us prior to leaving. Maybe a Diamond PLUS perk? We are Diamond. Link to comment Share on other sites More sharing options...
producegirl Posted September 30, 2006 #6 Share Posted September 30, 2006 No consierge calling or emailing us prior to leaving. Maybe a Diamond PLUS perk? We are Diamond. I received an email about 1 week before the cruise. We were suite guests. But now, we will be both, suite and Diamond Guests. We had Katherine aboard the BOS....WONDERFUL!!!!!!!!!! Link to comment Share on other sites More sharing options...
PH8 Posted September 30, 2006 #7 Share Posted September 30, 2006 We are diamond plus and the ONLY concierge to email ahead was Ricardo from the Mariner(Sept 2006)..........we had an owners suite........ Some reason I think they only email you if you are staying in a GS or higher..........we have stayed in the FRS on the Serenade but never hear ahead of time from that concierge............ The rest of our cruises as Diamond/plus were in an JS or lower........ Link to comment Share on other sites More sharing options...
bajathree Posted September 30, 2006 #8 Share Posted September 30, 2006 No consierge calling or emailing us prior to leaving. Maybe a Diamond PLUS perk? We are Diamond. I would doubt very seriously that is a diamond/diamond plus perk. From the looks of it here on this board he would be sending out e-mails to half the ship:eek: Most likely like posted above a perk for GS or above holders. Link to comment Share on other sites More sharing options...
PH8 Posted September 30, 2006 #9 Share Posted September 30, 2006 You're right.....it is not a DP perk......... Link to comment Share on other sites More sharing options...
keasc Posted September 30, 2006 #10 Share Posted September 30, 2006 Hey PH, I was reading this thread & noticed in your sig that you're sailing on the Liberty's inaugural. You mean we may accually be sailng together finally? You need to get over to the roll call boards & yack it up a little. We have a good group so far & hope you make it over. Link to comment Share on other sites More sharing options...
PVDCruiser Posted September 30, 2006 #11 Share Posted September 30, 2006 We got an e-mail before our cruise, not a call. But the concierge left a voicemail nearly every night to make sure everything was going well. I guess it depends on what concierge you have. Link to comment Share on other sites More sharing options...
PH8 Posted September 30, 2006 #12 Share Posted September 30, 2006 Hey PH, I was reading this thread & noticed in your sig that you're sailing on the Liberty's inaugural. You mean we may accually be sailng together finally?You need to get over to the roll call boards & yack it up a little. We have a good group so far & hope you make it over. I saw you were on it too,but didnt want to post...it might jinx one of us......you know our track record.....:p Pat(OcalaCruiser,now BellalagoBreeze is on it too)We booked it while on the MA this month. Link to comment Share on other sites More sharing options...
GMoney Posted October 1, 2006 #13 Share Posted October 1, 2006 We got an e-mail before our cruise, not a call. But the concierge left a voicemail nearly every night to make sure everything was going well. I guess it depends on what concierge you have. Exactly right, young Jedi. :D There is no standard. It varies from concierge to concierge. Link to comment Share on other sites More sharing options...
Linda/Ohio Posted October 1, 2006 Author #14 Share Posted October 1, 2006 I've stayed in a variety of suites, grande, family, royal and junior. We never had any prior contact with concierge--even back when they allowed the JS to use the Concierge. We are Diamond now and on the Jewel--but we are in a D1. Anyone know who that Concierge is? It will be interesting to see if they do e-mail. I know they have my addy--as I booked directly with RCCL. Link to comment Share on other sites More sharing options...
PH8 Posted October 1, 2006 #15 Share Posted October 1, 2006 Like I said(and someone else too),I think if you are in a suite,you'll get an email(sometimes),but dont think anyone has gotten one as a D or DP........ I never had the concierge call our cabin to make sure all was well.......... Link to comment Share on other sites More sharing options...
GMoney Posted October 1, 2006 #16 Share Posted October 1, 2006 Like I said(and someone else too),I think if you are in a suite,you'll get an email(sometimes),but dont think anyone has gotten one as a D or DP........ I never had the concierge call our cabin to make sure all was well.......... I've received emails as D+ when not staying in a suite. Again, I think people are looking for a pattern of service when there really isn't one on this topic. It varies from concierge to concierge. Link to comment Share on other sites More sharing options...
PH8 Posted October 1, 2006 #17 Share Posted October 1, 2006 I've received emails as D+ when not staying in a suite. Again, I think people are looking for a pattern of service when there really isn't one on this topic. It varies from concierge to concierge. I have been DP for two cruises now............one emailed(but I was in an OS on the MA) and the other didnt(PR cabin on the EX)......... Like you said,its up to the concierge........... Link to comment Share on other sites More sharing options...
PVDCruiser Posted October 1, 2006 #18 Share Posted October 1, 2006 Exactly right, young Jedi. :D There is no standard. It varies from concierge to concierge. Link to comment Share on other sites More sharing options...
Sweetspot Posted October 1, 2006 #19 Share Posted October 1, 2006 We received an email a week prior to the cruise. We needed no reservation but I did have a couple questions that were answers and things taken care of before we boarded. I had read not to expect any communication and have cruised DCL in concierge without early communication so it was a pleasant surprise. Link to comment Share on other sites More sharing options...
mrdiv Posted October 1, 2006 #20 Share Posted October 1, 2006 We've had a grand suite on the MOS our last 2 cruises. In fact Ricardo was the concierge this past May...never received any e-mails and/or phone calls though :confused: Link to comment Share on other sites More sharing options...
GMoney Posted October 1, 2006 #21 Share Posted October 1, 2006 I love that icon! Link to comment Share on other sites More sharing options...
dizzy205 Posted November 29, 2006 #22 Share Posted November 29, 2006 We got am email from our concierge, Paul, and asked some questions, made some requests....Did the concierge email back, or call or were your Q's an requests handled onboard? Thanks in advance..... I so love the "search" option when it works!!! Link to comment Share on other sites More sharing options...
Dame Delilah Posted November 29, 2006 #23 Share Posted November 29, 2006 We are only gold members, but will be staying in a GS on our TransAtlantic in April. It would be nice if we get an eMail or call, because I have a couple of questions. We've only cruised 2X on RCI but have cruised many time on Princess and Celebrity.......It will be interesting to see if we are contacted. Link to comment Share on other sites More sharing options...
dizzy205 Posted November 29, 2006 #24 Share Posted November 29, 2006 He only mailed us yesterday, so I will let him do some magic and if by tomorrow he mails me back, I will post and let you know. I will be gone by thursday night - out to miami and then the freedom...but if anything should happen, I will keep y'all posted. Link to comment Share on other sites More sharing options...
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