gsocruisers Posted December 8, 2006 #1 Share Posted December 8, 2006 Don't get me wrong I really like RCCL. I called them trying to order a gift certificate. I got this message telling me their offices are closed & please call back during regular working hours. Do they tell me when regular working hours are, NO:mad: So I guess I just waste my time during the day trying to figure out WHAT the hours are Okay done with my rant:o Link to comment Share on other sites More sharing options...
SunshineCity Posted December 8, 2006 #2 Share Posted December 8, 2006 huh! Link to comment Share on other sites More sharing options...
TEXASMUNK Posted December 8, 2006 #3 Share Posted December 8, 2006 One department, one message, and the post makes it sound like this is corporate policy? Sorry, not one of the bigger problems in the world of cruising! Link to comment Share on other sites More sharing options...
gsocruisers Posted December 8, 2006 Author #4 Share Posted December 8, 2006 I didn't say it was the end of the world. Plus I started my post with I love RCCL I just believe that a large corporation would have a set policy for what their voice mail messages would relay Sorry if I offended anyone:eek: Link to comment Share on other sites More sharing options...
cruisindoggie Posted December 8, 2006 #5 Share Posted December 8, 2006 In my world, working hours are local time M-F 9AM-5PM Link to comment Share on other sites More sharing options...
terri23 Posted December 8, 2006 #6 Share Posted December 8, 2006 RC vague? Ambiguous? Clear as mud? It cannot be!!! :eek: ;) :D Link to comment Share on other sites More sharing options...
jphc318 Posted December 8, 2006 #7 Share Posted December 8, 2006 In my world, working hours are local time M-F 9AM-5PM thats what i thought Link to comment Share on other sites More sharing options...
Driftwoodgal Posted December 8, 2006 #8 Share Posted December 8, 2006 I would think you would have to look at the times on EST compared to your CST. If you have cruised with RCCL before call Crown and Anchor at 800 526-9723. Their hours are M-F 9 am to 11 pm EST, Sat & Sun 10am to 8pm EST. Got that info off the back of my C & A card. Link to comment Share on other sites More sharing options...
Rare BillOh Posted December 8, 2006 #9 Share Posted December 8, 2006 Sorry if I offended anyone:eek: Time goes on. The sun will come up with tomorrow. People here don't know how to drive in snow. There, I've just offended some people, its not hard here. Though clearly you tried not to. :cool: Link to comment Share on other sites More sharing options...
parrotthead Posted December 8, 2006 #10 Share Posted December 8, 2006 :p I agree that is lame.... and dont you hate it when you call somewhere and they state the hours and then tell you to call back...and you ARE calling during the hours stated??!!:p Link to comment Share on other sites More sharing options...
Voyager Posted December 8, 2006 #11 Share Posted December 8, 2006 In my world, working hours are local time M-F 9AM-5PM While that may be true for you, if your calling a different time zone, say at 9am your time, it may only be 7 or 8am thier local time. :D c'mon now,,,,,,,, Link to comment Share on other sites More sharing options...
FPP777 Posted December 8, 2006 #12 Share Posted December 8, 2006 I didn't say it was the end of the world. Plus I started my post with I love RCCL I just believe that a large corporation would have a set policy for what their voice mail messages would relay Sorry if I offended anyone:eek: People gain a superiority complex when they reach a certain number of posts or cruises. You have not reached that level yet. Nor have I. :p Link to comment Share on other sites More sharing options...
picruiser Posted December 8, 2006 #13 Share Posted December 8, 2006 It's the holidays!! Go shopping, bake cookies, decorate, visit the sick!! Don't worry about a recording!!!;) Link to comment Share on other sites More sharing options...
tkportersat Posted December 8, 2006 #14 Share Posted December 8, 2006 Don't get me wrong I really like RCCL. I called them trying to order a gift certificate. I got this message telling me their offices are closed & please call back during regular working hours. Do they tell me when regular working hours are, NO:mad: So I guess I just waste my time during the day trying to figure out WHAT the hours are Okay done with my rant:o You should be able to vent on here and not be slammed. It would be courteous for them to state hours and also if it is Eastern/Central whatever so that you know when to call back. Not too much to ask.... I wrote a letter to RC today condemning them for their price gauging on the final Rhapsody sailings out of Texas. They should be ashamed! My trip (luckily I booked in July for June 2007) is now $1400 more for an OV. I feel bad for the folks that love this ship and won't be able to afford to go on it one last time! Link to comment Share on other sites More sharing options...
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