Avoid Cruising Carnival

[westernmom]

indie,

 

If the op wasn't a troll and is legit, why isn't he on here answering some basic questions: which ship, etc. The complaints seem a little exaggerated.

 

Seems kinda' fishy to me.....

[VentureMan_2000]

What kind of noise is generated by the 24 hour pizza place?

 

 

 

I understand it was the mariachi pizza place...:D

[GoinCruisin]

You should escalate your claim yourself. Send letters to as many people high up in Carnival as you can. My guess is you will get something out of it. Their treatment of you, if described accurately, is inexcusable.

 

I think it's silly to expect others to avoid Carnival for your one bad experience, though. Similar things can and has happened on just about every cruise line. Just read the other forums.

 

 

They did offer him something... a 15% refund and a discount on a future cruise... do you think he's going to get more because he picked a bad cabin??? :confused:

[GoinCruisin]

Reminds me a little of the guy that posted the other day, only to come back and say he had made a bet as to how many flames he would get...:D

[cruisinbuddy]

I wouldn't dump Carnival, just do some homework before you book your next cruise. I always study deck plans and pictures before I book a room. Now you can't do anything about your neighbours but you can book a cabin away from busy spots. A member of our CC group on our January sailing of the Liberty had a cabin above the piano bar, I appologized for the noise b/c I was in there every night. So just do some homework to enjoy your cruise.

[gtalum]

They did offer him something... a 15% refund and a discount on a future cruise... do you think he's going to get more because he picked a bad cabin???

 

 

If the events in the OP's account are true as described, which I realize is a very big "IF", and it happened to me, I wouldn't settle for anything less than a full refund. I'm quite sure the OP can get more restitution if they escalate the complaint to the right people at Carnival and can document the problems.

 

Why the OP didn't just walk off the ship at the first port and invoke Carnival's vacation guarantee, though, I don't know.

[MrPete]

Your mistake is quite clear:

 

You should have made friends with the people two doors down the hall. :eek:

[Moondawgie]

Bwahahahaha. Mariachi ... Riverdance .... stomping customers ...

 

you guys crack me up.

 

OP - if you come back and are not a troll, consider that you are talking to Carnival cruisers and not someone who can give you a discount. State your case clearly, completely and concisely, without threats or exaggerations and you will get MUCH MUCH more validation.

 

15% doesn't sound bad. Come here and we'll help you choose a cabin.

[GoinCruisin]

If the events in the OP's account are true as described, which I realize is a very big "IF", and it happened to me, I wouldn't settle for anything less than a full refund. I'm quite sure the OP can get more restitution if they escalate the complaint to the right people at Carnival and can document the problems.

 

Why the OP didn't just walk off the ship at the first port and invoke Carnival's vacation guarantee, though, I don't know.

 

So you think all cabins are free from noise? Sounds like the OP took either a guarantee, or one of the twilight cabins... in other words, the cheaper... if he chose it himself, that's his own fault... but with a guarantee, nothing is guaranteed ;) YOu can't get a new cabin just because there is a public venue above or below you... Carnival prints deck plans very clearly, buyer beware, or do we not take responsiblity for our own actions and how we spend our own money anymore???

 

As for the people smoking dope 2 CABINS down... I've had pretty extensive background in this area :p And can tell you that for the smoke to come out of their pretty sealed cabins, a few cabins down and sneak into another pretty sealed cabin, is pretty slim... if they are talking about it in the hallways... you have to be kidding me... it takes all of 2 seconds to walk by... but yes, I'll say it, I don't believe for one second that they smelled smoke in their cabin from people a few cabins away.

[gtalum]

So you think all cabins are free from noise? Sounds like the OP took either a guarantee, or one of the twilight cabins... in other words, the cheaper... if he chose it himself, that's his own fault... but with a guarantee, nothing is guaranteed ;) YOu can't get a new cabin just because there is a public venue above or below you... Carnival prints deck plans very clearly, buyer beware, or do we not take responsiblity for our own actions and how we spend our own money anymore???

 

These rooms are not advertised as "night-owl" rooms, nor is it normal to expect a great amount of noise late at night from the Lido buffets, including the all-night pizza joint. If (again, I know it's a big "IF") the room was truly noisy, the OP has a legitimate gripe. We're all obsessed and super-educated about cruises here, but the vast majority just aren't. It's easy to forget that.

 

As for the people smoking dope 2 CABINS down... I've had pretty extensive background in this area :p And can tell you that for the smoke to come out of their pretty sealed cabins, a few cabins down and sneak into another pretty sealed cabin, is pretty slim... if they are talking about it in the hallways... you have to be kidding me... it takes all of 2 seconds to walk by... but yes, I'll say it, I don't believe for one second that they smelled smoke in their cabin from people a few cabins away.

 

 

Again, I predicated my previous post on the OP telling the complete truth. If it happened to me the way the OP described, I guarantee I would be getting a full refund for my cruise. Of course, as I implied earlier I'd have invoked Carnival's vacation guarantee, making the whole point moot.

[GoinCruisin]

These rooms are not advertised as "night-owl" rooms, nor is it normal to expect a great amount of noise late at night from the Lido buffets, including the all-night pizza joint. If (again, I know it's a big "IF") the room was truly noisy, the OP has a legitimate gripe. We're all obsessed and super-educated about cruises here, but the vast majority just aren't. It's easy to forget that.

 

 

 

 

Again, I predicated my previous post on the OP telling the complete truth. If it happened to me the way the OP described, I guarantee I would be getting a full refund for my cruise. Of course, as I implied earlier I'd have invoked Carnival's vacation guarantee, making the whole point moot.

 

How do you know he didn't get a night owl room?? Do you know the OP, or are you the OP?? ;)

 

Exactly... there typically isn't noise from the PIZZA BAR :rolleyes: But I'm sure that anything can be blown up... sorry, I don't say this often, but I'm not buying most of the story.

 

I've seen people have A WHOLE LOT worse happen, and get 15%... like Pickle who's toilet didn't work for half the trip? Alot more inconveniences than noise... pick your cabins wisely and take responsibility for what you pick... if you book a guarantee, then you have nothing to complain about.

[truecruiser]

in the best of cabins, i can hear people snoring...and i bet they can probably hear me:eek: . but, i wldn't leave the ship over it. if the cabin really wasn't that noisy, but the OP is just super sensitive to noise, then no cabin assignment wld have worked. the op wld have had a problem everwhere in all likelihood.

[gtalum]

How do you know he didn't get a night owl room?? Do you know the OP, or are you the OP??

 

He gave the cabin number in his post. On no ship is that cabin number a night owl room. ;) As he described, it is beneath the pizza bar on the Conquest class ships.

 

Exactly... there typically isn't noise from the PIZZA BAR :rolleyes: But I'm sure that anything can be blown up... sorry, I don't say this often, but I'm not buying most of the story.

 

As I said, I based my opinion on the assumption the OP is telling the truth. If they exaggerated, all bets are off.

[Don Haynes]

People book guarantee so they can save some money, then complain they got a less desirable cabin. Tought luck. If you didn't book guarantee, shame on you for choosing this cabin.

 

As far as I know, in international waters, there is no law against the weed. Tought luck, again. The Captain of the ship is the law, and the judge. I can't believe Carnvial offered a 15 percent credit. I can't believe the OP refused this.

[GoinCruisin]

He gave the cabin number in his post. On no ship is that cabin number a night owl room. ;) As he described, it is beneath the pizza bar on the Conquest class ships.

 

 

 

As I said, I based my opinion on the assumption the OP is telling the truth. If they exaggerated, all bets are off.

 

Because nobody ever exaggerates on Cruise Critic :p ROFLMAO!!!!

 

Not familiar with that cabin, so I am no expert on whether it is a night owl or not... you say it's not, so fine... but he could have booked a guarantee... same thing goes, your location is chosen by Carnival... Now, I've had alot of noise in the AFT from the band, but not from the mad dash of pizza eaters. :p

[Stircrzy]

ROFLMAO!! Maybe people were stomping around demanding pizza :p

 

You know how it is when you've got the munchies...

 

I'm concerned about the people in the cabin BETWEEN the OP and the dopesmokers. Somebody needs to go check on them. They may have gotten a contact high from the secondhand smoke and be the ones stomping around the Pizza place.

[mrdood]

ROFLMAO!! Maybe people were stomping around demanding pizza :p

 

...probably the folks two cabins down, with the MUNCHIES :eek:

 

Do you all get the feeling they were looking for a 100% refund???? Reminds me of the guy at the movie theater who wanted a full refund from his empty bag of candy because "they tasted funny" each and every one of them....

[FastFreddie]

Sorry I smell a Troll! First post, 5 people in a stateroom!! Carnival told me I HAD to get 2 rooms for 5 people.

 

I'm with you Mr.Pete If I cluldn't sleep because of the pizza stomping I'd go up ther get 4 pizzas and knock on that room wioth the funny smell ... Then I'd be sleeping shortly thereafter!!

 

FF

[aggieastrosfan]

Sorry I smell a Troll! First post, 5 people in a stateroom!! Carnival told me I HAD to get 2 rooms for 5 people.

 

On the older ships, you can have 5 people in a cabin, but then, there's no pizza place directly above any cabins on those ships. Hmmmm...

[GayleR]

Sorry I smell a Troll! First post, 5 people in a stateroom!! Carnival told me I HAD to get 2 rooms for 5 people.

 

On the older ships, you can have 5 people in a cabin, but then, there's no pizza place directly above any cabins on those ships. Hmmmm...

 

Actually the Victory and Triumph fit this category (5 in a cabin that could be located under the Lido.)

[newistcruiseaddict]

I for one LOVE gty!

 

And as for the balcony..book inside gty...you save a boatload of dough and you never have to deal with ppl smoking on their balconies...and if you get upgraded THAT far...well..after an upgrade like that, who's to complain? ;)

[Irish708]

I wouldn't dump Carnival, just do some homework before you book your next cruise. I always study deck plans and pictures before I book a room. Now you can't do anything about your neighbours but you can book a cabin away from busy spots. A member of our CC group on our January sailing of the Liberty had a cabin above the piano bar, I appologized for the noise b/c I was in there every night. So just do some homework to enjoy your cruise.

 

 

I agree, I LOVE Carnival, But and it is a big But........ It is because of CC, that I learned to make the most of my cruise. Went on the Fascination in 04, didn't know about CC and had a great time, but had booked the Imagination for my family in 06, and had a PHENOMENAL:D time due to the inside tips from cruise critic members. Ok....... to the main point:rolleyes: I have now booked the Valor for Sept and got upgraded to the Verandah deck, and it is because of all the posts, that I was very careful and didn't let them assign me a room under the public areas. First Balcony, can't wait! Rely on fellow CC members, they won't lead you astray:p

[wework2play]

Our Cruise over January was a nightmare. We are a family of 5. Our room was directly underneath the all night Pizza place. The noise was unbearable we never slept. We asked for another room. They said they had none. The purser came to our room and confirmed the awful noise. We asked to get off and get refunded as per Carnivals policy. They said they would assure it would get better. It got worse. To add to this the occupants of room 2 doors down smoked dope constantly. Called security twice they just stood in the hall and smelled it did nothing at all. Our children asked why the cant do something. What do you say to them.

Carnivals Customer Service after counteless phone calls emails etc never would refund us our money as requested ...but wanted to give us a 15%discount and credit on a future cruise. We could not believe it. We would never go again. Any hotel or reputable company would not only refund your money but would avoid a long drawn out process. Carnival:mad: would not even forward our concerns to Dickinson Carnivals President.

So do they care about you their service or your money?

Please feel free to call Carnival Customer Service or email them and ask what happens to you if a simular situation should occur as in room 8402 First week of January 07 on Carnival.

 

We had a similar experience in 06 on an RCCI ship. There was a REALLY LOUD noise in the middle of the night that last for quite a while, and we could smell marijuana all down our hallway. I got a little irritated, but I got over it. It's all part of traveling. Things don't always go perfect.

[PACURN]

As for the people smoking dope 2 CABINS down... I've had pretty extensive background in this area :p .

What ya trying to say Lucy :D

[vlwalker]

Did you do any research on the location of your room before the cruise?

I selected a deck that was sandwiched between two decks with just rooms; then I selected my room. No casinos, pizza parlor etc.

 

Sorry about your room.:(