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? regarding Serenity Tours

rosejazz

By rosejazz,
in St. Lucia

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13yranncruise

13yranncruise

Posted
Posted

Just wanted to add that I've also found John and Carol to be very responsive with any of my inquiries. They've called back quickly if I've left a message and emails have been answered within 24 hours each time. They were very helpful even when I had to change dates twice.

 

The price given to us for a private couples tour was $250 for next year which looks to be the same or similar to what others have posted.

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V and S

V and S

Posted
Posted

We got one garbled phone message which was unintelligible :) , and then a perfectly understandable one this morning. They quoted us a price of $270--apparently one of the charges they must pay to enter one of the sites has gone up $20 or something like that. We are going to call them in the morning. It was John who left the message, and he sounded concerned about the lost email and very professional.

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sailingaway12

sailingaway12

Posted
Posted
We got one garbled phone message which was unintelligible :) , and then a perfectly understandable one this morning. They quoted us a price of $270--apparently one of the charges they must pay to enter one of the sites has gone up $20 or something like that. We are going to call them in the morning. It was John who left the message, and he sounded concerned about the lost email and very professional.

 

That's one thing with Serenity they do call if you up once you leave a number,they are very professional you can't go wrong. The prices probably increased because I read on one of the forums that the volcano prices went up. Be sure to ask questions when you next communicate via phone.

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katron

katron

Posted
Posted
Has anyone had Russell from Serenity as your guide? What was he like?

 

We just returned from a Celebrity cruise with a stop in St. Lucia, and had pre-booked a Serenity Tour of the Island.

 

My husband and I were met at the dock by Sherma and John! Unfortunately (for them) we were the only confirmed passengers for the Tour.

NO PROBLEM!!!!!!

 

We were escorted to a large, modern, clean Toyota touring van (big enough for about 8-12 people), and introduced to RUSSELL! We ended up with a private tour---Russell, my husband and me!!!

 

Russell was the best tour guide we have ever had, and we've cruised at least 30 times and had ship, private and "off the street" tours at various ports.

 

Russell is extremely bright, knowledgeable, easy to understand and very friendly and kind.

He lived in the US for 12 years and graduated from the University of Iowa.

 

He drove us around the Island, explaining the history. The tour included admission to the falls, the volcano and lunch at the Beacon Restaurant (with a great view of the Piton Peaks).

The lunch was a small buffet, set up for just us, and included chicken, tuna fingers, baked macaroni and cheese, and several assorted local dishes including a delicious breadfruit salad!

Russell also had a cooler filled with assorted drinks, including water, rum punch, and Piton beer for our use.

 

I understand that John and Sherma are excellent guides also. Serenity is a small company with John, Sherma and Russell giving the tours!

 

We had a wonderful day of Touring that lasted about 7 hours. We really knew the Island and it's history by the time we said goodbye.

If you are fortunate enough to have Russell as your tour guide, please tell him that Ron and Kathy said Hello!!!!!

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  • 2 weeks later...
4sisters

4sisters

Posted
Posted

Well, my husband and our 24 & 21 yr old sons and I did the Rocket Adventure (included the zip line) and had a blast! We were in St. Lucia Wednesday of last week, John met us at the pier and off we went to do the zip line. I can't tell you how much all 4 of us enjoyed that. Then the rest of the day was spent seeing this beautiful island and tasting the local foods - which is unbelievable and drinking plenty of local Piton Beer. This trip is definitely worth the money and I can't wait to go back to St. Lucia and call John up for another tour.

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  • 3 weeks later...
blueslily Great Review Rare

blueslily

Posted
Posted

Hi all,

 

I'm on the Victory now so it must be a big deal if I'm writing (Internet is expensive on the ship).

 

We (my family of 8) just spent an awesome day with Serenity care of Russell and his wife. They were wonderful guides. Very informative, warm, great personalities, and just all around wonderful folks to spend a full day with.

 

John - hmmm, are you reading this...thanks so much for making today a great first visit for my family. This was my 3rd visit to St. Lucia (my favorite island in the West Indies) and now my family loves it as well.

 

Note to all CC folks - you'll definitely be in good hands with John, Caroline, Sharma, Russell and his wife and all the Serenity family. I'll post a full review when I'm back in the states (sometime next week or after the holiday rush next weekend).

 

Happy traveling and holidays to all!!

 

:)

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lhanson38

lhanson38

Posted
Posted
Hi all,

 

I'm on the Victory now so it must be a big deal if I'm writing (Internet is expensive on the ship).

 

We (my family of 8) just spent an awesome day with Serenity care of Russell and his wife. They were wonderful guides. Very informative, warm, great personalities, and just all around wonderful folks to spend a full day with.

 

John - hmmm, are you reading this...thanks so much for making today a great first visit for my family. This was my 3rd visit to St. Lucia (my favorite island in the West Indies) and now my family loves it as well.

 

Note to all CC folks - you'll definitely be in good hands with John, Caroline, Sharma, Russell and his wife and all the Serenity family. I'll post a full review when I'm back in the states (sometime next week or after the holiday rush next weekend).

 

Happy traveling and holidays to all!!

 

:)

Hi All we did this tour on Dec 17 we had sharma as our guide and tall boy as our driver. I can;t even begain to tell you how great these guys are.

My Daughter had friends stay on the other side of the island staying in a resort. Sharma and tall boy went and picked them up at 6:45 am and ment us at the ship at 8:00. We did the whole island tour. It was great

learned so much about the island. On the drive sharma had local food and treats for us to try. The fish cakes were great. of and the cocanut candy yummm..We also had rum punch the best of all the islands we were on.

Also Beer,water and a juice that they make at Xmass time it was made from flowers and herbs My DH really liked it. What a wonderful island and really wonderful company. Sharma & Tall boy we will be back to see you!!

Leigh,Mike,Catherine,Larmine,& Matt & Roshelle

Thank you for giving us a really great day that we will always remember.

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sailingaway12

sailingaway12

Posted
Posted
Hi All we did this tour on Dec 17 we had sharma as our guide and tall boy as our driver. I can;t even begain to tell you how great these guys are.

My Daughter had friends stay on the other side of the island staying in a resort. Sharma and tall boy went and picked them up at 6:45 am and ment us at the ship at 8:00. We did the whole island tour. It was great

learned so much about the island. On the drive sharma had local food and treats for us to try. The fish cakes were great. of and the cocanut candy yummm..We also had rum punch the best of all the islands we were on.

Also Beer,water and a juice that they make at Xmass time it was made from flowers and herbs My DH really liked it. What a wonderful island and really wonderful company. Sharma & Tall boy we will be back to see you!!

Leigh,Mike,Catherine,Larmine,& Matt & Roshelle

Thank you for giving us a really great day that we will always remember.

 

Hi there,

 

Happy you guys had a great time with Serenity. One thing with Serenity they really do try to make you taste the island cuisine. Last time we toured we did the ziplines and beach and had such a great time with them. We really want to do the island tour next time to taste all the goodies that we have been reading about like the creole bread,cassava bread,coconut cakes,fish cakes and locally made juices. You just can't go wrong with Serenity.....if things go bad it was just not meant to be.

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blueslily Great Review Rare

blueslily

Posted
Posted
Maybe if you make a special request they can take you there but I think the beach they mainly use is Anse Coochon.

 

Actually, YES, Serenity took us there. I was going to be married there a few years ago so I certainly wanted to make a quick visit.

 

Again, a private tour is the way to go. John and all the staff are excellent. Their love for their island is so genuine. And, their kindness is very genuine.

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  • 2 weeks later...
naysmitj

naysmitj

Posted
Posted

We used Serenity Tours in February while cruising on the Carnival Victory for the rain forest gondola and the ziplining. Great tour organization to deal with. Very friendly and 1st class treatment for less than the cost of the same tour through Carnival.

Cheers

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styxscottii

styxscottii

Posted
Posted
Thanks to everyone for their posts on Serenity Tours - we have booked a tour with them for our upcoming trip. We're looking forward to it and I believe it will be the highlight of our cruise.

We sailed on the Miracle on 24 Feb. We took Serenity's Land and Sea tour. If you're on that one, I'm sure you will enjoy it. Click on the link below and you can see our photos of the cruise.

P2280140.JPG

 

Pitons from the cat.

Scott and Kathy

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Blueyes41

Blueyes41

Posted
Posted
Some do include lunch or snacks. When you decide which tour you would like to do just call and ask to find out for sure if lunch is included. 1866 766 0794

 

Thanks Allen for your much needed response. My husband and I are looking into an excursion for our St.Lucia itenery but has not yet decided on whom we should use or do. Whatever happens we would like to have lunch at a local restaurant. St.lucia is a place we have always longed to visit and we would love to do as much as we possibly can while we are there.

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AllenF

AllenF

Posted
Posted

We are going back to spend a week on St Lucia in July with the folks (john and caroline) of Serenity if you have any questions or request just ask them and they will do their best to make your excursion exactly what you want.

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Blueyes41

Blueyes41

Posted
Posted

Allen we called the toll free number and had a wondeful chat with John. Serenity seem to be very efficient and on the ball with our back and forth emails.

It's going to be our 10th wedding anniversay on the day we will be in St.lucia and after speaking with John decided on the totally Private Couples island tour to include lunch at Ladera, where the "Bachelor" was filmed. We are so excited.

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  • 3 weeks later...
llund

llund

Posted
Posted

I am glad to read all the good reviews about Serenity. I e-mailed them last week and haven't heard back. Usually, I don't take that as a good sign but with I think I will give them a call after reading all the recommendations. Are they slow to respond to e-mails?

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