C & A Society; What happened to the credits?

[jealdaka]

I went in to see if my status has changed yet after a recent cruise and can't locate where I used to see my history with the cruise and credit information. Are the rest of you able to access this info or is it just me missing something?:confused:

[cruisin from florida]

Not current with my last cruise, though, but my other credits were there.

[glgolfer]

They're "updating" the software. Some can still see their history and credits and some (like you and me) can't. C&A has assured me that it will be "fixed" sometime. Who knows when or what "fixed" means.

Our credits are correct as C&A can see the info.

 

Call C&A to verify your info.

[CruiseKeeper]

I'm not able to see my new or old credits for that matter either. This also has an effect on seeing C&A specials too. It is frustrating, isn't it. This is what it says when I try to view the special offers/savings certificates:

 

At this time, we are not able to complete your request. Please try again later.

 

So? I try again later.... We should invent a doc type dance to celebrate when their website works again or have CC offer an award for the first person that posts that the RCCL site is fixed.

[ACCagent]

Mine has not shown fior a while and I just called C&A today to see if I had been given credit for a June cruise. They didn't mention the problem but my status has updated. Yea!! That means extra money off a couple of booked cruises.