If I were CEO of RCCL I would......?

[Gonzo70]

I had to laugh at this comment, since when does anyone poor come up with enough money to cruise? You know what unpleasantness is, just my opinion, someone that decides they can put someone in the poor catagory because they smoke. You would like a pleasant environment in the bars, casinos, how could all those poor smokers afford to be gambling and smoking? You sound like someone who thinks your a notch above everyone. Maybe you should get on a more upscale ship!

 

Interesting, you insult me, yet you completely misunderstood my post. It is estimated that 20% of people in the U.S. smoke. Demographic studies have also showed that a higher percentage of low income people smoke than medium and high income people. Although cruising is certainly not just for the well-to-do, not a lot of low income people cruise for their vacations. As such, the percentage of smokers on a cruise ship are less than 20%.

 

I am not sure how you misunderstood my post and I am not sure why advocating for more smoke-free venues on the ship (but still giving smokers some areas) makes you opine that I feel I am a notch above others. I am also not sure why you feel the need to advise me on how extravagant a ship I should cruise on. This definitely says something about you.

[tomko2]

Also a Radiance class fan.

 

Three wishes:

1. Provide taller tables on the balconies so it easier to eat your B/L/D (only good balcony table we had was in JS Aft Cabin on the Explorer #6692).

2. Expand the slot player tracking points program to all the ships (currently only five ships have this feature)

3. Bring back the system for duty free liquor whereby one could pay a fee ($10.00) on top of the cost of the bottle and then take the bottle to their cabin.

 

OK, now it's six wishes:

4. Continue to allow smoking on balconies and provide appropriate ashtrays.

5. Add Turks & Caicos and Cuba (as soon as possible) to the itineraries.

6. Add a Southern Caribbean cruise out of Florida.

 

Keep on cruising.........

Kathy:)

[Merion_Mom]

Interesting, you insult me, yet you completely misunderstood my post. It is estimated that 20% of people in the U.S. smoke. Demographic studies have also showed that a higher percentage of low income people smoke than medium and high income people. Although cruising is certainly not just for the well-to-do, not a lot of low income people cruise for their vacations. As such, the percentage of smokers on a cruise ship are less than 20%.

 

I am not sure how you misunderstood my post and I am not sure why advocating for more smoke-free venues on the ship (but still giving smokers some areas) makes you opine that I feel I am a notch above others. I am also not sure why you feel the need to advise me on how extravagant a ship I should cruise on. This definitely says something about you.

 

Gonzo, I understood what you wrote, and was just about to step in and interpret, but I am glad that you posted your own clarification.

[Merion_Mom]

We have a friend who works for Carnival only three times a year. If he worked any longer he would be recognized by the crew. He takes three cruises a year, and documents everything! We could sail with him for free, but would have to stay with him in an inside Carnival cabin. Not. I hope RCL has a similar program.

Terry, Empress barely fits under the Delaware River bridges. Not an expert on this, but I don't think Enchantment could make it to Philly. She's much larger than Empress. Baltimore, Bayonne or Norfolk, yes. But maybe not Philly. Hello to Woody!

Carol, LOVE your idea about more Radiance class ships. Been on Brilliance twice and loved her. Jewel in January. However, it looks like RCL has crunched all the numbers and bigger is better. No shot of a new "smaller" ship.

Also, as big as RCL is, they can't manage there own liquor store?

And, Doris, you are very right about the customer service. Tell Harry we said "Hi!".

OK, let's hope some one, from RCL, who has some authority, is reading our thread. At least they say so, when we go to the M&M.

Sea you,

Rick and Deirdra

 

Oh, Rick, I just have to giggle at this!

 

The Enchantment HAS been here in Philadelphia! I cruised on her!

 

She was stretched over the winter-spring of 2005, and her inaugural sailing season was out of Philadelphia! I booked a Grand Suite because of all the money I was saving by not having to fly the three of us to Florida!

[Merion_Mom]

I still like ircrusin's suggestion. There's nothing like seeing things firsthand. You can't delegate something like that. I've been a secret shopper, but I'm sure I looked at things differently from the way the CEO would have.

 

*Everyone* knows what Adam Goldstein looks like!

[rclcruzer]

I would replace Monarch in LA ASAP. Should have thought twice about that move. :(

[ruskatab]

We have a friend who works for Carnival only three times a year. If he worked any longer he would be recognized by the crew. He takes three cruises a year, and documents everything! We could sail with him for free, but would have to stay with him in an inside Carnival cabin. Not. I hope RCL has a similar program.

Terry, Empress barely fits under the Delaware River bridges. Not an expert on this, but I don't think Enchantment could make it to Philly. She's much larger than Empress. Baltimore, Bayonne or Norfolk, yes. But maybe not Philly. Hello to Woody!

Carol, LOVE your idea about more Radiance class ships. Been on Brilliance twice and loved her. Jewel in January. However, it looks like RCL has crunched all the numbers and bigger is better. No shot of a new "smaller" ship.

Also, as big as RCL is, they can't manage there own liquor store?

And, Doris, you are very right about the customer service. Tell Harry we said "Hi!".

OK, let's hope some one, from RCL, who has some authority, is reading our thread. At least they say so, when we go to the M&M.

Sea you,

Rick and Deirdra

 

 

Is your friend like a mystery shopper? I was a mystery shopper for a convenience store chain and wonder if I could get a job at Carnival doing that....lol..altho the inside room would be a problem but would be willing to pay for an upgrade!

[riteonglor]

Interesting, you insult me, yet you completely misunderstood my post. It is estimated that 20% of people in the U.S. smoke. Demographic studies have also showed that a higher percentage of low income people smoke than medium and high income people. Although cruising is certainly not just for the well-to-do, not a lot of low income people cruise for their vacations. As such, the percentage of smokers on a cruise ship are less than 20%.

 

I am not sure how you misunderstood my post and I am not sure why advocating for more smoke-free venues on the ship (but still giving smokers some areas) makes you opine that I feel I am a notch above others. I am also not sure why you feel the need to advise me on how extravagant a ship I should cruise on. This definitely says something about you.

 

So be it, you insulted the poor! That says something about you.

[TahoeBob]

Finish this sentence. If you were CEO of RCCL what would you change to make cruising more enjoyable?

I would outlaw leapfrog in any hallway!;)

[dirtgirl]

Gonzo is not insulting the poor. It is a documented fact that smoking is more prevalent amongst the poor. Do we have to be so politically correct that we can't even say what has been shown to be true? Gonzo did not say that he was a notch above anybody. I try to avoid these things, but these are articles I just grabbed in about 2 minutes. Not hard to find at all. There are lots more where these came from.

 

It is also true that there is more crime in rental areas of cities due to the high turnover rate, and a usually poorer population. I work in a police department, and know first hand that this is true. A disproportionate number of calls come from the poorer areas. It is not insulting the poor, it is just a fact.

 

http://www.cbc.ca/health/story/2006/07/13/smoking-class.html

 

http://www.healthpromotionagency.org.uk/work/Publicrelations/PressReleases/partialsmokingban05.htm

 

http://www.spine-health.com/news/smoking/art533803.html

 

http://news.bbc.co.uk/1/hi/health/325853.stm

[dirtgirl]

Back to the question at hand, if I were CEO:

 

• more Radiance class ships
  
• more variety on the West coast, such as 4 day cruises to Cabo like Carnival does, or one week of 3/4 day itineraries out of Vancouver and back to give more people a 'taste' of cruising. Other cruiselines do these, but RC hasn't for a while.
  
• a Vision class ship replacing the Monarch (OK, I admit it - I am biased to the West):p
  
• concierge lounges on all ships, plus D/D+ lounges as the number of Diamond cruisers expands
  
• RC has the best loyalty program, so I wouldn't mess with that;)

I'm sure I'll think of others, but it is after 1:00 am, and I have to work tomorrow!:)

[Pumbaamd]

Carol, sorry. Should have done my home work!

Rick

[cukoobananas]

OK people this wasn't intended to be a smoking thread. We had enough of those already so lets move on to other ideas. I think everyone has made thier point on smoking. Some people like...some people don't. To each thier own.

 

With that being said here are a few more changes I would make. On new ships I would up the price and make all rooms suites.

 

As some one else may have said. Make the prices all inclusive or at least have the option to enlude alcohol and beverages in your fair.

 

Due away with Nassua as a port.

[petesweet]

The day I have to pay for someone else's liquor, Rancher Dave, is the day I quit cruising.

[IRcruisin]

Oh, I like your post!

 

Can we be friends now? ;) :D

 

P.S. Are you sure that they don't do this now?

 

 

LOL of course we can be friends MerionMom, one can never have too many friends!:) Don't know if they do this now or not....and I didn't know who the CEO was until I saw it on this thread..lol

If he wants to know what "real" people think, they make all kinds of "theatrical makeup"!!:D

[IRcruisin]

Now THAT is a thoughtful and wise answer. And if I were YOU, I would write a letter to the CEO with these same ideas. Maybe he would listen to you.

 

Thank you for your kind post. :) I am seriously thinking of drafting a letter to the CEO....of ALL the lines I've been on...I think sometimes the CEO's forget that it's "the little people" who make them their millions each year:rolleyes:

[cukoobananas]

Thank you for your kind post. :) I am seriously thinking of drafting a letter to the CEO....of ALL the lines I've been on...I think sometimes the CEO's forget that it's "the little people" who make them their millions each year:rolleyes:

 

 

I think we should all draft a letter to the CEO but you go first. Let us know what you say and we can all back it up.;) Maybe if he gets enough letters in a certain time frame he will actually look into the suggestions of those who help make him rich!:rolleyes:

[Justcat]

Let's see - I would do a split option pricing.

Drinkers vs. Non-drinkers

 

Drinkers would pay $100 to $200 more a cabin but drinks would be included (Pay $5 extra for the special cups)

 

Non drinkers would pay less but soda/juice packages would be automatic.

 

If that was not workable I would add a fee (roughly $200) for people who wanted to be able to bring drinks on board (alcholic or non). Those that paid would be welcomed on board with coolers in hand. Those that did not pay would be welcome to purchase the juice and soda packages or pay at the bar. No more complaining or arguements about "sneaking" certain types of drinks on board.

 

Rules would be enforced all around (dining, whirlpools, pools, etc). I would change the grouping of the kids in adventure ocean .

I simply don't think five year olds should be placed with 3 year olds. It should be as follows.

 

3-4 year olds

5-7 year olds

8-12 year olds

13 and up.

 

I'm sure I'll be back with more.

[cynt]

Increase the fares to include soda, increase the value and quality of the food and additional money to compensate the staff. I'm a little 'ole school and I believe if someone is paid accordingly they work better and harder & it makes everyone happy. I wouldn't mind paying an additional $75-$120/pp for a cruise if these three areas were improved.

[Amy from Delaware]

I would put grab bars in *every* bathroom on every ship.

 

There are plenty of people who need grab bars but don't necessarily need the additional room of a wheelchair accessible cabin. If everyone could use a "regular" cabin, even if they need a little help from a grab-bar, they wouldn't have to book the wheelchair accessible cabins, which would make the accessible cabins more available to people who do use wheelchairs and scooters or other large health/mobility equipment.

[Amy from Delaware]

double post

[cukoobananas]

Let's see - I would do a split option pricing.

Drinkers vs. Non-drinkers

 

Drinkers would pay $100 to $200 more a cabin but drinks would be included (Pay $5 extra for the special cups)

 

Non drinkers would pay less but soda/juice packages would be automatic.

 

If that was not workable I would add a fee (roughly $200) for people who wanted to be able to bring drinks on board (alcholic or non). Those that paid would be welcomed on board with coolers in hand. Those that did not pay would be welcome to purchase the juice and soda packages or pay at the bar. No more complaining or arguements about "sneaking" certain types of drinks on board.

 

Rules would be enforced all around (dining, whirlpools, pools, etc). I would change the grouping of the kids in adventure ocean .

I simply don't think five year olds should be placed with 3 year olds. It should be as follows.

 

3-4 year olds

5-7 year olds

8-12 year olds

13 and up.

 

I'm sure I'll be back with more.

 

 

I second this!!

[CLQ]

If I were the CEO I would:

1) Explore the viability of Jacksonville, Fl as a place to have more ships, wondering if the Atlanta/Ga/SC/NC market might respond to the driveability.

2) Enforce rules we already have.

3) Beef up the training/information of the calling center employees with a goal of consistency with the product.

4) Consider slowing down on ordering so many large ships, wondering who in the industry is going to take a bath first once it becomes too saturated with cabins.

5) Require all Main DR waiters to be well-stocked with Savory Bites in their baskets.

6) Have a Vidalia Onion tart, a Portofino tiger shrimp/risotto, cold strawberry soup, Johnny Rockets apple-pie-a-la-mode and a BBC delivered to my office every day for lunch.

7) Instruct staff that EBQ is to be named God-Mother of the Navigator of the Seas, bumping Steffi Graf over to the soon to be launched "Genesis" project ship (photo below).

 

[cukoobananas]

If I were the CEO I would:

1) Explore the viability of Jacksonville, Fl as a place to have more ships, wondering if the Atlanta/Ga/SC/NC market might respond to the driveability.

2) Enforce rules we already have.

3) Beef up the training/information of the calling center employees with a goal of consistency with the product.

4) Consider slowing down on ordering so many large ships, wondering who in the industry is going to take a bath first once it becomes too saturated with cabins.

5) Require all Main DR waiters to be well-stocked with Savory Bites in their baskets.

6) Have a Vidalia Onion tart, a Portofino tiger shrimp/risotto, cold strawberry soup, Johnny Rockets apple-pie-a-la-mode and a BBC delivered to my office every day for lunch.

7) Instruct staff that EBQ is to be named God-Mother of the Navigator of the Seas, bumping Steffi Graf over to the soon to be launched "Genesis" project ship (photo below).

 

 

Spoken like someone from South West, Ga. like myself!

[CLQ]

Spoken like someone from South West, Ga. like myself!

But not quite the neighborhood. Close enough that we know how to pronounce "Vidalia", Houston, Talliaferro and Pio Nono correctly though!