sail7seas Posted September 12, 2004 #26 Share Posted September 12, 2004 Cruising Illini.....Thank you for your comments re: Golden Bear. I will read the next mailing they send me with a different view. Their prices are very good and I like I can still use my TA. Link to comment Share on other sites More sharing options...
marybeach Posted September 12, 2004 #27 Share Posted September 12, 2004 I have posted e-mails from Vacations to Go CEO and an Assistant Manager on the thread: Do You Think I is Fair??? For those interested in their response (with apologies), you can click on it. Link to comment Share on other sites More sharing options...
anjan Posted September 12, 2004 #28 Share Posted September 12, 2004 Here is an article from todays Los Angeles Times Travel section: TRAVEL INSIDER 2 cruise lines try to simplify rates by halting rebate ads One company strives for consistency in pricing by banning the deals altogether. But will customers benefit? Cruise fares, like pricing in much of the travel industry, can be a labyrinth in which consumers often find themselves scurrying like the mouse trying to reach the cheese (read: deal) at the end of the maze. Two of the major cruise lines, Carnival and Royal Caribbean/Celebrity, last month acted to take at least some of the confusion out of their pricing. Both now restrict travel agents from advertising "rebated" pricing. Royal Caribbean/Celebrity took its action one step further: It not only doesn't allow advertising of rebates, but it also forbids the practice of rebating altogether. In cruise parlance, a rebate means that a travel agent gives a customer money if he buys a sea voyage from that agent. In essence, this means the agent is giving back a part of his or her commission in exchange for the customer's business. "Many times people are rebating half their commission," said Mike Driscoll, editor of the industry newsletter Cruise Week. Repeat cruisers have grown used to shopping for rebates because they can sometimes save hundreds of dollars. The practice "created a situation whereby you could pick up the travel section of any major newspaper with five different prices in it for the same product," said Jack Williams, president and chief operating officer of Royal Caribbean and Celebrity Cruises. "We don't want agencies to decide what prices are for our products. They're our products." The American Society of Travel Agents applauded the decision to abolish such advertising. "By ensuring the consistency in Carnival rates advertised, Carnival is giving travel agents the opportunity to emphasize the quality of service and expertise they provide to customers," Richard M. Copland, the society's president and chief executive, said in a press release in response to Carnival's announcement in early August. Agents who specialize in cruises but do not offer rebates also praised the new policies. "I think it is way overdue," said Judy Lucas, manager of Concierge Cruises and Tours near Tucson. "It makes it a level playing field." Some agencies that practice rebating, though abiding by the new policies, predict that consumers will be on the short end of this leveling stick. Driscoll reports in Cruise Week that one such retailer estimated it could cost consumers $400 million per year. Royal Caribbean's Williams disagrees. "The consumer is going to determine whether they want to pay a price," he said. "If they perceive it to be a good value, they will buy it, and if there are enough people out there not buying, then the price will drop to meet demand." At least one business that specializes in finding consumers the lowest price sees the policy as a boon. "It's going to be a big help," said Bob Levinstein, chief executive of *****.com, a website on which travel agents bid for customers' business. He thinks the new policy will drive rebating underground, making it more difficult for consumers to find rebates except through a site like his. He notes that other lines still allow rebates and that there are many ways for an agent to give legitimately lower fares, such as group pricing, special coupons or senior discounts. "It's a horribly complicated process," he said of booking a cruise. "Talk to two reps at the cruise line and you'll get two different prices. Smart agents know how to navigate this stuff and can get you better deals." Eighty-five agencies are active with the year-old *****.com. It receives about 10,000 requests for quotes per month and has 70,000 registered users. But even Levinstein acknowledges that his way may not be the best way for all travelers. ***** is really for people who know what they want already or who are willing to do the research themselves. "If you need an agent to spend three hours with you and research a bunch of different options, you should be willing to pay more," he said. "But if you want to do all your own research and just want to book, you should have that option." The variables involved in a cruise can make booking it on your own a daunting task. In fact, travel agents still sell about 90% of cruises. "For beginning cruisers and bargain hunters, they won't care if they're going to get a great price if a great price is under the disco," Lucas said. "Savvy travelers will come to somebody they trust." Some in the industry think cruise lines are tightening up because the soft market for travel after the Sept. 11, 2001, attacks has given way to increasing demand for cruises at a time when fewer new cruise ships will be coming into service. "Post 9/11 [rebates] made sense," said Cruise Week's Driscoll. "They saw it happening and didn't mind. They just wanted people on board ships." Now, however, cruisers are back. Since 1980, annual passenger growth has averaged 8% per year; 2002 and 2003 were boom years, recording 10.6% and 7.3% annual growth, and 2004 also is expected to be a record-setter. The growth in new berths scheduled to come online in 2005 through 2007, however, will be single-digit percentages, probably not enough to keep up with demand, Driscoll said. "It's really about supply and demand," he said. "And it's hard to ignore the prevalence of [rebating] on the Internet. That extends it beyond the few savvy shoppers and weakens the distribution system, according to the cruise lines." Cruise line representatives said their decisions were not influenced by the Internet or supply-and-demand issues. Their main motivation was controlling the price of their product. "We'd like to think there is going to be a positive impact if this enables consumers to worry less about shopping around and saving that 14 bucks as opposed to finding a travel agent who will provide service and professionalism," said Carnival spokeswoman Jennifer de la Cruz. Link to comment Share on other sites More sharing options...
sail7seas Posted September 12, 2004 #29 Share Posted September 12, 2004 Royal Caribbean and Celebrity's plans sound like price fixing to me......just my opinion, of course. Link to comment Share on other sites More sharing options...
Orcrone Posted September 13, 2004 Author #30 Share Posted September 13, 2004 "We'd like to think there is going to be a positive impact if this enables consumers to worry less about shopping around and saving that 14 bucks as opposed to finding a travel agent who will provide service and professionalism," said Carnival spokeswoman Jennifer de la Cruz.What a bunch of BS. Do they mean that customers will prefer not having to shop around because they'll be forced to pay a higher price, regardless of the agent chosen. I wonder how they would like the 'convenience' of not haggling on the price of a car because every dealer was required to sell at MSRP? Link to comment Share on other sites More sharing options...
jhannah Posted September 13, 2004 #31 Share Posted September 13, 2004 So, under this scenario those biggie travel agencies that get the extra good deals from the cruise lines for booking large numbers of cruises will just get richer and richer since they are forbidden to pass that savings on to their customers. Right! And just how do the cruise lines expect to enforce the "no rebating" rule? Are they going to put us through the third degree when we board the ship to find out what we paid? C'mon. This is ridiculous. Link to comment Share on other sites More sharing options...
Orcrone Posted September 13, 2004 Author #32 Share Posted September 13, 2004 So, under this scenario those biggie travel agencies that get the extra good deals from the cruise lines for booking large numbers of cruises will just get richer and richer since they are forbidden to pass that savings on to their customers. Right! And just how do the cruise lines expect to enforce the "no rebating" rule? Are they going to put us through the third degree when we board the ship to find out what we paid? C'mon. This is ridiculous."Well, well Vegas Jim. Are we supposed to believe that you afforded all those shore excursions on your own? Are we supposed to believe with a name like Vegas Jim you didn't get a break on your fare? How stupid do you think we are? Tell us about that TA rebate and we'll speak to the DA about going easy on you. But if this goes to the grand jury I guarantee you no room service." Link to comment Share on other sites More sharing options...
vjb223 Posted September 13, 2004 #33 Share Posted September 13, 2004 I am glad that glofgrl911 got a good price as others have done. I am happy for you and hope you have a great cruise but I thought it was not allowed to recommend other agency's as good as they may be...thought this was a information board...not to promote one agency over another. There are so many great ones, but when I comes to this board it not to find a TA but cruise info. for trip (not buying one) that is what I thought. maybe I was wrong, hope not. Sail7seas help me out of this one. Link to comment Share on other sites More sharing options...
vjb223 Posted September 13, 2004 #34 Share Posted September 13, 2004 I am glad that glofgrl911 got a good price as others have done. I am happy for you and hope you have a great cruise but I thought it was not allowed to recommend other agency's as good as they may be...thought this was a information board...not to promote one agency over another. There are so many great ones, but when I comes to this board it not to find a TA but cruise info. for trip (not buying one) that is what I thought. maybe I was wrong, hope not. Sail7seas help me out of this one. Link to comment Share on other sites More sharing options...
dakrewser Posted September 13, 2004 #35 Share Posted September 13, 2004 I am glad that glofgrl911 got a good price as others have done. I am happy for you and hope you have a great cruise but I thought it was not allowed to recommend other agency's as good as they may be And as far as I can tell glofgrl911 didn't name a TA. She did mention an informational site, though. Link to comment Share on other sites More sharing options...
jhannah Posted September 13, 2004 #36 Share Posted September 13, 2004 "Well, well Vegas Jim. Are we supposed to believe that you afforded all those shore excursions on your own? Are we supposed to believe with a name like Vegas Jim you didn't get a break on your fare? How stupid do you think we are? Tell us about that TA rebate and we'll speak to the DA about going easy on you. But if this goes to the grand jury I guarantee you no room service."Busted! :eek: Link to comment Share on other sites More sharing options...
mak49 Posted September 13, 2004 #37 Share Posted September 13, 2004 I agree with your opinion of this TA. I was just talking to her, but I wouldn't use her. She also said she didn't own a skirt and when taking a tour on a cruise, didn't dress up for formal night. I found that very odd also and not something you would expect from a TA. Link to comment Share on other sites More sharing options...
Golfgrl1911 Posted September 13, 2004 #38 Share Posted September 13, 2004 And as far as I can tell glofgrl911 didn't name a TA. She did mention an informational site, though. Thank you Dave, Cruise compete is not a TA but a website where TA's can actually compete to give you the best deal possible. Nancy:D Link to comment Share on other sites More sharing options...
TedC Posted September 13, 2004 #39 Share Posted September 13, 2004 Savvy cruisers are savvy because they go after ALL the INFORMATION they can find on these boards! Link to comment Share on other sites More sharing options...
rkacruiser Posted September 18, 2004 #40 Share Posted September 18, 2004 To W8tn2sail, Sorry it has taken so long to respond to your question. I have had some computer issues to deal with this week. In answer to your question, the cabin category was "E". Link to comment Share on other sites More sharing options...
imsulin Posted September 18, 2004 #41 Share Posted September 18, 2004 So - what's the deal with not being allowed to mention travel agencies on Cruise Critic? Travel agency - Informational Website. Same thing, IMO. Hosts - what's the deal, here? Thanks. Link to comment Share on other sites More sharing options...
dakrewser Posted September 19, 2004 #42 Share Posted September 19, 2004 So - what's the deal with not being allowed to mention travel agencies on Cruise Critic? Travel agency - Informational Website. Same thing, IMO. Hosts - what's the deal, here? Thanks. No need to ask, it's all in the Posting Guidelines thread here. -dave Link to comment Share on other sites More sharing options...
imsulin Posted September 19, 2004 #43 Share Posted September 19, 2004 I'm aware of the guidelines, which is why I asked. Two agencies were mentioned on this thread, with comments about each. Am I missing something here? Thanks, dakrewser. Link to comment Share on other sites More sharing options...
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