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Turning over reservation when category closed


KAKcruiser

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Well if I am understanding this...you made a reservation through HAL directly and now you want to "convert" it to an agency. I believe you just have to authorize HAL to change it to the agent. It's true you can't get pricing on a category that is closed, but that's not necessary in this case. The reservation # and price will remain the same and if the agent wants to discount, the reservation will have the detailed pricing on it. The agent just requests a fax a copy once they are listed as agent. I hope that helps.

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