Check your booking if you used CVC

[BaumD]

They "were" an independant TA that operated over the internet.

[cruisinfanatic]

When using a TA, the cruise line considers the cruise paid in full when they receive the net amount from the agency.

That is pd in full as far as the cruiseline is concerned

[Lynnees]

I would be inclined to think the amount owing was the commission on your cabin. RCL was probably trying to get that back too but legally your cruise was paid even if the commssion was deducted from your final payment. They would have to consider it paid in full.

 

That's the difference between what has happened to OP and others who owe a lot of money. RCL didn't get any of it, whereas they did get the OP's money minus the commission.