Looks like ACL is following most of the larger cruise lines with their cancellation policy. What are you planning to do? Who is planning to cancel?
Dear Valued Guest:
In light of recent events, American Cruise Lines is introducing Cruise With Comfort, which provides flexibility for your upcoming travel. Although your cruise is scheduled to sail as planned, we understand the decision to travel is personal.
Cruise With Comfort Offer:
American Cruise Lines is offering guests with new and existing bookings for cruises departing March 9, 2020 through June 30, 2020 the ability to cancel for any reason up to 24 hours prior to the start of your Cruise Package and receive Cruise Vouchers equal to 100% of Amounts Paid. If you opt for this offer, these terms replace the cancellation terms that otherwise would have applied, whether our Standard Cancellation Terms or the terms of our Cancel For Any Reason Protection Plan.
“Cruise Vouchers” – each Cruise Voucher issued to you may be applied against one dollar of a future Cruise Package purchased by you. Cruise Vouchers have no cash value, are non-transferable, and must be used for travel within twelve months from the date of issuance. “Cruise Package” – the scheduled American Cruise Lines cruise occurring between the embarkation and disembarkation dates printed on your cruise confirmation and any additional tours, hotel nights, or transportation service purchased directly through American Cruise Lines, Inc. which appear on your cruise confirmation receipt. “Amounts Paid” – means the cash, check, or credit card amounts actually paid for your Cruise Package, including any deposits made to reserve your cruise package. Cruise Credits, certificates, vouchers, or discounts are not Amounts Paid as defined herein. “The Start of Your Cruise Package” – the scheduled start of your travel arrangements purchased from American Cruise Lines (cruise, hotel, ground or air transportation, and/or tour). For more information please contact us at 1-800-894-8570.
If you would like to accept this offer for your upcoming cruise, please click “I Accept” below. By accepting this option, you have flexibility in changing your reservation. Your cruise is still confirmed.