Logging into My NCL account

[cruisinlibrarian]

For the past week, I have not been able to see any information when I log into My NCL account. I get the "welcome..."message at the top but no information regarding my current reservation or my profile. The screen just says "NCL system error". I called today and it was confirmed that my reservation information is no longer accessible due to system problem. :confused:The NCL rep said it would be corrected sometime in the future but not before my cruise:(

 

Has anyone else encountered this same problem? Just wondering...

[graysladymurphy]

No, both our reservations are coming up fine.

[rsinj]

NCL website always has a problem - it's hit or miss.

 

I've seen similar messages at various times prior to our cruise.

 

As long as you have your cruise docs you're good to go.

 

Enjoy!

 

Howard

[mypleasure]

I have the exact same problem. not cruising until late June so hopefully will be sorted out by then!

 

NCL.co.uk is fine though.

 

Jean

[Partyatsea]

We had this problem also a few months back and I can't remember what resolved it, I do however remember we did it on the phone with NCL.

[Traveller20074]

When I first logged on and did the check-in, etc. I made copies of everything. You might want to do that IF by chance you get in again. I have had no problems at all logging in...