Princess customer services

[robanddiane]

After our recent Sea Princess cruise I emailed customer service as First Choice airlines said they had to charge for drinks on the way home as no one had told them they should be complimentary. Got a reply today after approx 3 weeks to say our drinks charges would be refunded. As it was a long flight home we only had 2 cans of lager each totalling £10 but at least they have acted quite quickly and resolved the situation. So anyone else who was on the Newcastle flight on May 2nd get writing to them.

[paul929207]

Glad to hear your problem was resolved.

[robanddiane]

Not a major problem but nice that Princess sorted ot very quickly. After paying £3000 for a cruise the £10 for inflight drinks was only trivial but complained out of principle as over 200 people had to buy drinks.

[custompcsys]

10 pounds for a can of lager?!?! :eek:

[rdsqrl]

. . . we only had 2 cans of lager each totalling £10

 

10 pounds for a can of lager?!?! :eek:

 

Tsk, tsk, custompcsys - basic SAT-type math problem here:

2 cans each = 4 cans for 10 total = 2.50 per can