Question About E-Doc Notification

[Chelly]

I understand that HAL sends an email notification when E-Docs are ready to print. If the cruise is booked through a TA, is the email still sent directly from HAL to cruiser?

Thanks,

C

[pms4104]

I believe the email goes directly to you, not to your T/A.

 

For that reason, it's important that your HAL profile/identity reflect your correct email.

[Bill HaHa]

I booked thru my TA and I received the e-mail from HAL. Printed my contract (14 pages) and also printed my luggage tags. Very simple, for a simple guy

[IRL_Joanie]

I understand that HAL sends an email notification when E-Docs are ready to print. If the cruise is booked through a TA, is the email still sent directly from HAL to cruiser?

Thanks,

C

 

 

Chelly,

 

Here is HAL's Official E-Doc FAQ url for you to read: http://www.hollandamerica.com/ExpressDocsFAQs

 

I think the 1st paragraph below may answer your question... Not sure, but here you go:

 

Q — What if I do not have an email address or do not wish to provide my email address?

A — In order for us to provide notification that your Express Docs are ready, we encourage all guests to provide their email address. We will also send a notification to your travel professional.

Q — Why is a notification sent to each guest booked?

A — It is a requirement that each guest complete the Online Check-in process and review the cruise contract to access his or her Express Docs.

 

But you can read every thing on the FAQ's listed above. And as you can see, both you and your TA get the notification.

 

Joanie

[Krazy Kruizers]

I booked thru my TA and I received the e-mail from HAL. Printed my contract (14 pages) and also printed my luggage tags. Very simple, for a simple guy

 

Why did you print the contract??

[sassy73]

Why did you print the contract??

 

 

Something to read on sea days?:) Sorry to the other poster, just couldn't resist.