I'm confused. I booked my cruise before April 23, 2024. On the website it says if you book after April 23, the Premier Package is included in your booking. However, I received an email saying we have been upgraded to the Sanctuary status (We booked an Owner's Suite) which is supposed to include the Premier package. Yesterday, I did a chat and was told we do not have the Premier Package. Today, I called and was told the Sanctuary status includes the Premier package and it says on our summary that we have Sanctuary status.
Do we have the Premier package? The Princess rep on the phone said yes. Can anyone here tell me if this is true? I hope my writing isn't as confused as I am!