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iandjm

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Everything posted by iandjm

  1. iandjm
    Seems like they have removed the desirability of the ocean view cafe, want people to go to an already overcrowded MDR, with its questionable food quality and service, and have started charging for a viable alternative, room service. Meanwhile their marketing continues to tell us how wonderful they are. This is pure greed in my eyes and the beginning of their self destruction.
  2. iandjm
    Plus I found in October the food variety and quality in the buffet was, until these changes far better than the MDR.
  3. iandjm
    I guess the big problem is once you are elite plus the chances of making zenith are around zero unless I sail with them until I am 250 years old.
  4. iandjm
    Especially as us singles pay the same on Celebrity to add drinks tips and WiFi as two people would!
  5. iandjm
    With a 1% loyalty discount for elite plus and zenith 🤣
  6. iandjm
    Sounds worryingly similar. The MDR food and service was awful compared to the normal Celebrity service. And what the heck were the two waiters going round signing and playing guitars at the tables. It was so downmarket. The restaurant management didn’t want to engage with any diners and the waiters seemed to be on their first cruise pre trained. and that’s before the cutbacks!
  7. iandjm
    We were on that cruise too. It was a bit grim eh 😩
  8. iandjm
    Sadly the food and service on the October canaries cruise was poor as they had filled the ship to capacity despite being short of crew. It was not a good experience.
  9. iandjm
    I’ve just spoken to the exec office as well. Same story. The lady kept saying they are pushing ahead with changes anyway and will see what feedback is. I did suggest for example that higher loyalty club members could receive things like ‘free’ room service as they were the ones that knew that is was once included. She laughed. Says it all really.
  10. iandjm
    Shows how brainwashed people get. It’s all about principles.
  11. iandjm
    I think you talk about the biggest issue. We book a cruise with certain things included and these have now been taken away before we sail. It’s like ordering a car and it not having half of the features shown in the brochure when delivered.
  12. iandjm
    The way Celebrity is you in they will be charging for toilet paper, by the sheet.
  13. iandjm
    Exactly. We have principles.
  14. iandjm
    I have had similar experiences when talking to the executive office. They were utterly clueless about Celebrity and its policies and quite frankly made a fool of both themselves and the company.
  15. iandjm
    Yes the experience is being cheapened massively by all the new charges, reduced dining, poor quality food and service etc. Yet the cost of going on a cruise has increased a lot. Meanwhile Celebrity’s propaganda tells us how upscale they are. Afraid I’m moving away from Celebrity to Oceania, who on many occasions end up cheaper for a product that is far better.
  16. iandjm
    I must admit my thinking is the same. I would rather go upscale and a cruise less than have the downgraded experience Celebrity now offers.
  17. iandjm
    The increased prices for a decreased experience. My Silhouette October cruise convinced me Celebrity has lost its charm and service and quality are heading downmarket fast. The latest changes confirm I will not be booking any more Celebrity cruises as land holidays offer better value and quality for less money.
  18. iandjm
    I agree totally. The dining is amazing and the entertainment does not annoyingly follow you around the ship to the point where you cannot even talk to friends without shouting. Funny enough the Oceania dining is not dissimilar to that I experienced on my first cruise on Millennium back in 2004.
  19. iandjm
    I’m quite shocked at what is happening to the Celebrity I loved. I know it’s only a small thing, but it’s another small thing being eroded! Plus prices are now going through the roof to the point where it’s cheaper to cruise with Oceania and Azamara.
  20. iandjm
    AI is an add on now for those of us in the U.K.
  21. iandjm
    How has she managed that? If you look on the website it automatically adds the cost of two peoples add on. I can’t see that being any different over the phone / via an agent. Would be interested to hear how she achieves this 😁
  22. iandjm
    Shameful isn’t it. When I book Azamara it won’t be extra revenue for them 😁
  23. iandjm
    I agree. It’s a nice work around but I still have a problem with the blatant discrimination. I would like to be able to have the full drinks package. Tips and WiFi included at the promotional rate , as offered to everyone else, without having to pay double for it.
  24. iandjm
    Sadly, that sums up their thinking. It’s a bit like me going into a restaurant on my own and being made to pay for two peoples drinks.
  25. iandjm
    It was a phone call sadly which removes all evidence. I did follow it up with another call but nothing has happened since.
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