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About Portolan

  • Rank
    Cool Cruiser

About Me

  • Location
    Reston, Virginia
  • Interests
    Aviation, Space, Photography, Railroads
  • Favorite Cruise Line(s)
    Regent, Silversea, Tauck River, Viking
  • Favorite Cruise Destination Or Port of Call
    Alaska, Med, Baltics, Norway

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  1. Thanks for the explanation. I think we are all in violent agreement that the Regent web site frequently contains erroneous or outdated information.
  2. Again, you missed my point. If someone says that a statement appears on the Regent web site, and they misquote it, then that's not useful. What is posted on the Regent web site is the correct statement of what Regent says even if not actually factual.
  3. It is if someone is purportedly quoting the web site. Most other posts are accurate and useful, so that wasn't what I was commenting on.
  4. Always better to check the Regent web site than relying on a post on Cruise Critic. At https://www.rssc.com/coronavirus-statement, it says: "Updated as of September 1, 2020 GENERAL TRAVEL ADVISORY The safety, security and well-being of our guests, crew and communities we visit is our number one priority. Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, we have extended our voluntary temporary suspension of voyages embarking through October 31, 2020. In addition, we are suspending our Full 2021 World Cruise, along with voyages departing through April 2021 aboard Seven Seas Mariner®."
  5. It occurs to me, belatedly, that there may be a reason for Regent to delay cancelling cruises (besides cash flow). I assume they carry business interruption insurance which may or may not apply if they cancel due to COVID. It might, however, apply if the US government tells them they cannot cruise (at least from US ports). The former may be excluded as an act of God or specifically if there is some kind of pandemic clause. The latter, though driven by the pandemic, is a government action.
  6. Are people seeing this for cruises cancelled by Regent which weren't underway? And only if you took FCC's rather than a refund, right?
  7. Still another data point: scheduled cruise: Splendor on 14 January 2021 cancelled by us: 2 September 2020 refunded deposit (only monies paid) minus $100/pp cancellation fee: 21 September 2020 19 days
  8. With a delta of just 1 night, I'd either 1) not worry (since levels are based on Reward Nights), or 2) call Regent (or ask your TA to call Regent) since, as mentioned earlier, the only explanation that gets mentioned about this was some sort of bonus which, I believe, was always 2:1. So unless you found a 1 night cruise on Regent...
  9. Yes, I knew the math was different outside the US. Indefensible, in my opinion, that your are treated differently.
  10. We opted to self-cancel our January cruise on Splendor. The $100/pp is insignificant and, while we believe and have never heard of Regent doing this, their T&C states that they are authorized to charge your previous form of payment if the cancellation penalty exceeds the deposit. Not going to risk the 15% + penalty that hasn't been modified to conform to the 60 day final payment. Also want to get in line earlier for a refund of the deposit. We're not risk averse: since the pandemic started, we have booked a cruise on Voyager for August 2021 (joining a previously booked Explorer cruise is March 2022). Just didn't feel comfortable with January 2021.
  11. The statement about pausing the trial points out that people get sick all the time. They just want to see if there is any reason to believe it was associated to the vaccine trial. And, as pointed out, some people in the trial will die though maybe/probably/hopefully not from the vaccine.
  12. Another point about the emailed list: well in advance of the cruise, it (like the web site) won't have specific times and/or prices (for Regent Choice excursions). In fact, my experience well in advance (meaning more than a few weeks before the first excursion booking date for anyone...365 days at the moment), is that the emailed list may not even have the notional list from the web site. Once you see prices listed on the web site, the emailed list will be complete when sent. It'll be a pdf which, after we've made our choices, we send to our Kindles so that we have it to refer to while on-board. We ALWAYS 1) get the emailed list to identify the offerings, and 2) choose them ourselves on-line. We have a great TA, but don't ask her to handle this process as things can change at the last minute and we don't want to be emailing/phoning her to make our decisions.
  13. Can you find the statement that "we are told the penalty up to 60 days final payment date is $100 per person and the deposit is returned."? Nothing on the revised guest statement which we received yesterday says that. Given the language in the T&C, I'm not prepared to take the chance unless it is in print or on-line. And, the rationale about keeping the deposits longer as well as not wanting people to bail earlier on a cruise that might actually operate is almost certainly correct. We won't know, until it happens, when that first cruise will be.
  14. Ouch! Definitely will ask our TA to get the change, if any, in writing before we pass the 120 day limit. Thanks for pointing this out. Like most, while I may have read the T&C at some point in the past, I don't re-read it every time.
  15. Our TA thinks that they'll probably modify the cancellation penalty schema but just didn't have this synchronized. In the worst case, if we cancel at 61 days out and the 50% penalty statement remains, we'd lose our deposit since that's the only money of ours they will have at that point. It's not like they could or would send a bill for 50% of the full cruise fare for which we hadn't yet paid. My guess is they will just go with 75% penalty for the "60-31 days" period and nothing for the 61+ days period.
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