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westcoastcruiser

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About westcoastcruiser

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  1. We had two similar experiences with Trip Mate and we will never use them again. It was HORRIBLE! Exercise in frustration and incompetence. My understanding is trip mate is the claims processing component and is used by Travel Safe and Global Alert and possibly other trip insurance companies. Now when I buy insurance I make sure Trip Mate is not going to be doing the claims processing.
  2. Thank you to all who took the time to respond. I did call ship services and spoke to a helpful representative who confirmed we are NOTt in violation. I knew I could count on all of you to help me 😀
  3. Booked an Alaskan Cruise RT Vancouver and then decided to add on the next segment which is Vancouver to San Diego. Is this B2B in violation of the PVSA or will we be ok? Don't want any last minute surprises.. Thank you.
  4. We rarely, if ever, take a ship’s tour and we have cruised all over. I do research and only book with reputable companies that are well aware of returning us on time. Plus I usually ask to be back about 2 hours before the set time. Since the independent tours I book are small groups.. no more than 8 .. there is no time lost waiting for people to get off a big bus or back on. I have set questions I ask, one of which is refund policy in case a port is missed. Never have we had an issue. We prefer the intimacy of a small group as well as the convenience and opportunity to customize our time at different sights. Each person must make their own decision.
  5. That is disappointing to us as well. was hoping for at least an every other year sailing. Guess we missed our chance...
  6. We flew United Business class RT Amsterdam this summer. We were quite pleased with it. Seats were very roomy, great selection of tv entertainment, food tasty plus the usual creature comforts. United is not in my top 10 for domestic travel so I was hesitant booking them through Flightease but we had no complaints.
  7. We were on Nieuw Statendam in July and had the cloth bags. Celebrity has the paper bags and they tear so easily.
  8. We also did Blue Puffin and it was a FULL bus. She did a nice job but did not expect such a large group. I think they are capitalizing on the short travel season since they are now owners of the tour company. Yes, it was less expensive than booking with the cruise line but it was not a small group. never heard of the other company you are referring to..and I don’t recall seeing them when I researched tours.
  9. We used Flightease for our RT Amsterdam business class flights associated with our cruise this past summer. We were able to schedule flights 3 weeks before our cruise so that we traveled by land to several countries before our 3 week cruise. The prices were excellent and the flights were good. We booked as soon as the flights were released. because we had heard of an issue where flights accidentally got cancelled if you went in and price checked after booking, we did not do so on our own. Twice I did call HAL and had them check and the prices were much higher than when we booked and the flight times available were less convenient. we would not hesitate to use Flightease again.
  10. We used it for RT Amsterdam business class this summer. And we flew in over 3 weeks before our cruise so we could travel independently around Europe before setting sail. Price was thousands cheaper than we could have found on our own. Would not hesitate to use them again.
  11. Sailed her for a few weeks. No such issues.
  12. We had an aft balcony for our three week Norway cruise last month. It was fabulous seeing the wake with no wind the deal with. Spent a lot of time on the balcony. Aft balconies are always our first choice.
  13. We just completed a 2 week cruise on HAL Nieuw Statendam to the North Cape. It was amazing. Eidfjord was a favorite port as was Alesund and the Troll Road. The scenery is breathtaking! Flam and Bergen are nice but the smaller cities are what we enjoyed with crisp clean air and waterfalls and sheer beauty.
  14. Was going to suggest same thing...review on Trip advisor...I would think that rough sea conditions are not rare in that part of the world, so it would be helpful to others to know this.
  15. Hotel Estherea was in a good location. Breakfast served for an extra fee but was quite good.
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