I was disappointed to find that they would NOT transfer my Yacht Club deposit to a more expensive cruise on the same date, different itinerary, still in the YC. I wasn't cancelling a cruise, I was changing because it says I get ONE FREE CRUISE CHANGE. Do they normally charge a fee if you change it?
Also, the price to transfer to a different itinerary was almost $2k more than the advertised price online for new bookings. You have no idea what it really costs to change cruises until you get on the phone.
I don't know if I can even challenge it.